Senior Solutions Engineer
PDF Solutions Zhubei City, Taiwan
Software Development · 201-500 employees
About the role
Provide technical support and guidance to clients for PDFS software applications while troubleshooting technical issues. Collaborate with cross-functional teams to ensure successful software integration and deployment.
What they look for
Requirements
Requires proficiency in SQL, scripting, and familiarity with Windows Server and Linux operating systems. Candidates should possess strong communication skills and the ability to translate customer needs into technical solutions.
Full description
Overview
At PDF Solutions, we are at the forefront of revolutionizing the semiconductor industry. Our cutting-edge technologies and data-driven solutions empower semiconductor manufacturers to achieve unprecedented levels of efficiency, quality, and innovation. By joining our team, you'll have the opportunity to work with some of the brightest minds in the industry, tackle complex challenges, and contribute to groundbreaking advancements that shape the future of technology. Headquartered in Santa Clara, California, PDF Solutions also operates worldwide in Canada, China, France, Germany, Italy, Japan, Korea, and Taiwan.
Responsibilities
- Provide technical support and guidance to clients for PDFS software applications (Exensio Test / Exensio Yield).
- Collect client's questions and requirements; analyze and troubleshoot technical issues.
- Conduct software testing and validation to ensure application robustness and reliability.
- Collaborate with cross-functional teams (development, QA, sales, service) to ensure successful software integration and deployment.
- Serve as a technical liaison between clients and internal engineering teams, ensuring customer satisfaction and smooth product adoption.
Qualifications
- Familiarity with operating systems such as Windows Server (2022 or later) and Linux, including basic network setup and troubleshooting.
- Proficiency in using Oracle SQL and/or SQL Server — capable of writing and executing SQL queries for data extraction and verification.
- Experience in programming or scripting, with the ability to understand, modify, or develop automation scripts or small software modules.
Preferred / Desirable Attributes
- Strong client-oriented mindset, with the ability to understand and translate customer needs into technical solutions.
- Excellent English communication skills (both verbal and written), capable of supporting global or regionally dispersed clients.
- Ability to work independently, manage multiple open issues, and drive them to resolution.
- Quick learner, adaptable to new software tools and environments, and proactive in staying current with relevant technologies.
- Prior experience in ATE/test program generation/test automation is a strong plus.
Pay Range
TWD $2,000,000.00 - TWD $3,000,000.00 /Yr.
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