Lucayan Technology Solutions LLC

Systems Analyst III / Atlassian Engineer

Lucayan Technology Solutions LLC San Diego, California, United States

IT Services and IT Consulting · 51-200 employees

6 h ago
system-analyst Senior (5-10 yrs) Full-time United States
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About the role

You will be responsible for administering and customizing the NAVSEA Fusion Jira and Confluence environment to support ship maintenance tracking. This includes developing integrations with Navy databases, building Power BI dashboards, and providing training and documentation for users.

What they look for

Jira Administration Confluence Administration ScriptRunner Groovy REST APIs SQL Power BI Technical Documentation ITIL Data Integration Workflow Design Requirements Gathering DevOps KPI Reporting Predictive Analytics

Requirements

Candidates must have at least 5 years of hands-on Jira and Confluence administration experience, including proficiency in Groovy scripting and REST API integrations. A bachelor's degree in a related field is required, along with the ability to obtain a DoD Common Access Card.

Full description

Location: On-site, Naval Base San Diego, San Diego, CA (Southwest Regional Maintenance Center).

Employment Type: Full-Time

Security Clearance: No security clearance required. Must be able to obtain a DoD Common Access Card (CAC) within 60 days of hire, which requires fingerprinting and a favorably adjudicated federal background investigation.

Travel: Up to 3 CONUS trips per year. Status: Actively Hiring

Job Summary

We are looking for a Systems Analyst III / Atlassian Engineer to own the NAVSEA Fusion Jira and Confluence environment that the U.S. Navy's Southwest Regional Maintenance Center (SWRMC) uses to manage and track ship repairs, contracts, purchases and funds, with users across the Mid-Atlantic Regional Maintenance Center (MARMC) and NSWC Dahlgren Division. You will be responsible for Atlassian administration and scripting, integrations with Navy maintenance databases, Power BI reporting, and the documentation and training that drive adoption across the Regional Maintenance Center community.

Key Responsibilities

  • Administer and customize the unclassified NAVSEA Fusion Jira and Confluence environment, including projects, spaces, workflows, schemes, and permissions
  • Develop ScriptRunner for Jira (Groovy) scripts and custom functions, working directly with the Jira database and object structures
  • Design, prototype, code, and test bidirectional integrations between Jira and the Navy Maintenance Database (NMD) and the Ship Maintenance Data Improvement Initiative (SMDII) database
  • Integrate Jira with Power BI and build management dashboards, KPI reports, and predictive analytics
  • Analyze and refine Jira workflows aligned to the Joint Fleet Maintenance Manual (JFMM), including Government Furnished Material and contract element (CLIN, RCC) tracking
  • Manage user trouble tickets using ITIL-based SOPs and escalate DevOps-level issues to NAVSEA Fusion customer support
  • Migrate Confluence spaces and Jira projects, workflows, and configurations between environments
  • Develop and maintain user guides, SOPs, a Developer's Guide, and annotated workflow, custom field, and script documentation
  • Design and deliver end-user and developer training, and track attendance, assessments, and feedback
  • Provide weekly status reports and monthly integration status reports, and participate in weekly meetings with developers, Government project management, and technical working groups

Required Qualifications

  • Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)
  • Minimum 5 years of hands-on Jira administration (workflows, schemes, permissions) and Confluence space administration
  • Production experience with ScriptRunner for Jira (Groovy scripting)
  • Experience building system integrations using REST APIs and SQL/relational databases
  • Experience writing technical documentation (user guides, SOPs) and delivering end-user training
  • Experience gathering requirements from non-technical business users and translating them into system specifications
  • Ability to work on-site at Naval Base San Diego during Government core hours (0700-1500)
  • Ability to obtain a DoD CAC within 60 days of hire

Preferred Qualifications

  • Microsoft Power BI dashboard development experience
  • Navy ship maintenance or Joint Fleet Maintenance Manual (JFMM) familiarity
  • Federal government or DoD IT background
  • Experience with ITIL-based service management

Certifications

  • Ability to obtain a DoD Common Access Card (CAC) within 60 days of hire
  • DoD/Navy mandatory training (Cyber Awareness, Privacy, CUI, Records Management, OPSEC, Counter-Intelligence Awareness, SWRMC Security Refresher) completed at onboarding and annually; Antiterrorism Level I within 30 days of hire and annually
  • CompTIA Security+ or DoD 8140-approved equivalent desired
  • Atlassian certification (e.g., Jira Administrator), Microsoft Power BI Data Analyst (PL-300), and ITIL 4 Foundation desired

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