Data Operations Analyst- Intermediate

Equifax Heredia, Costa Rica

Financial Services · 10,001+ employees

Yesterday

Junior (0-2 yrs) Full-time Costa Rica

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About the role

The analyst will monitor data ingestion pipelines and dashboard health to ensure seamless data flow. They are also responsible for maintaining consumer and commercial data while proactively identifying and triaging data quality issues.

What they look for

Data ingestion Database maintenance Data quality Excel Google Workspace MS Office Web-based research Reporting Documentation Communication Transactional workload management

Requirements

Candidates must have a high school diploma and at least one year of experience working with databases. Proficiency in Excel, Google Workspace, and strong communication skills are required.

Full description

What you’ll do

Monitor ingestion pipelines and dashboard health (e.g., Jovian/DataQA), tracking file, and transfer interface availability to ensure seamless data flow.
Load, amend, maintain, and delete consumer (Metro2) and commercial data within Equifax databases.
Identify and triage data quality issues proactively before they impact downstream systems, such as the Data Fabric.
Maintain accurate tracking and reporting for regulatory and non-regulatory data ingestion issues.

What experience you need

High Scool Diploma
Call Center / Back Office experience
1 year of experience working with databases
Excel Experience
Working knowledge of Google Workspace, MS Office (Excel), and web-based research tools/corporate registries.
Sound judgment to evaluate documentation and reporting, and determine when to escalate complex issues to senior Analysts or management.

What could set you apart

Strong written and verbal communication skills in English (minimum B2/C1 equivalent) and Spanish.
Proven ability to manage high-volume transactional workloads with minimal supervision, adhering strictly to established policies and procedures.

Additional Requirements for Internal Candidates:

Must have a minimum of one year of tenure in their current position.
No active disciplinary actions within the last three months prior to and during the recruitment process.
Must not be on a Performance Improvement Plan (PIP).

Primary Location:

CRI-Heredia

Function:

Function - Fulfillment / Operations

Schedule:

Full time