Salesforce Technical Architect

Perficient is looking for a Technical Architect who can own the end-to-end technical solution across Sales Cloud, Service Cloud, and Experience Cloud (Revenue Cloud experience is a bonus), and who is comfortable integrating third-party systems into the Salesforce ecosystem. This is a hands-on architecture role for someone who has designed and delivered multi-cloud Salesforce solutions, not just a single cloud, and who is ready to lead client engagements as the senior-most technical voice in the room.

Join Kelley Austin, a high‑growth Salesforce consultancy now part of Perficient. You’ll get the best of both worlds: the energy and impact of a boutique team with a booming practice, backed by the scale, clients, and career pathways of a global digital consultancy. We have an opportunity for a Salesforce Technical Architect. This role can be located anywhere in the United States but our preference is for candidates living near a Perficient office. The role could require up to 25% travel annually.

Perficient is the global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world’s most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what’s possible - while building a career filled with growth, balance, and purpose.

Our Salesforce + MuleSoft team helps global brands create connected, data-driven experiences that drive enterprise-wide transformation. As a Salesforce Partner and trusted MuleSoft advisor, we deliver strategic guidance, industry accelerators, and AI-powered solutions across healthcare, financial services, manufacturing, and more—unlocking the full potential of the Salesforce ecosystem.

Job Overview:

The Salesforce Technical Architect serves as the strategic technology leader responsible for designing, guiding, and delivering scalable, multi-cloud Salesforce solutions that drive business transformation. In this role, you will own the end-to-end architecture across Sales Cloud, Service Cloud, Experience Cloud, and integrated third-party platforms, ensuring alignment with business objectives, technical best practices, and long-term scalability. You will partner closely with clients and internal stakeholders to define solution strategies, develop technical design documentation, create data models and ERDs, and support project scoping efforts for new and existing engagements. Acting as a trusted advisor, you will proactively guide customers through the Salesforce ecosystem, providing expert recommendations, addressing complex challenges, and leading critical technical discussions. As the senior technical authority, you will ensure delivery excellence by identifying and mitigating risks, maintaining implementation compliance, and overseeing solution quality. Additionally, you will mentor architects and development teams, contribute to sales pursuits and proof-of-concept initiatives, stay current on emerging technologies and Salesforce innovations, and remain hands-on in solution delivery by supporting key declarative and programmatic development activities throughout the project lifecycle.

Perficient is the global AI and technology consulting firm disrupting the traditional consulting model. Powered by our 7,000+ advisors, engineers, and designers, Perficient implements AI-first solutions that break conventions and deliver outcomes that matter. Proudly serving clients that represent the world’s most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed. Perficient is different. For real. Learn more at perficient.com.