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Vichara

Salesforce Platform Lead

Vichara Washington, District of Columbia, United States · $120K–$140K/yr

Information Technology & Services · 201-500 employees

6 h ago
salesforce Senior (5-10 yrs) Full-time United States
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About the role

The Salesforce Platform Lead will manage the Salesforce roadmap and work with delivery teams to prioritize backlogs and enhancements. They will also collaborate with business stakeholders and support teams to improve platform functionality and resolve persistent incidents.

What they look for

Salesforce Product Management Platform Management Backlog Refinement Stakeholder Management Roadmap Development Business Analysis Technical Design Support Process Optimization Financial Services

Requirements

Candidates must have a Bachelor's degree in Information Systems, Computer Science, or Finance. A minimum of 7 years of relevant experience, including experience as a platform or product owner for Salesforce projects, is required.

Full description

Company Description

Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world.

Job Description

Primary Responsibilities:

Value Stream Delivery

  • Work with Salesforce delivery team to refine prioritized backlog items.
  • Work with Salesforce development team on design of enhancements and bug fixes.
  • Review implemented capabilities to ensure value is delivered as expected.
  • Work with business and technology stakeholders of the Salesforce platform to identify and prioritize needs.
  • Develop and maintain Salesforce roadmap, and review and update with stakeholders quarterly.
  • Work with Salesforce Support team to refine support processes for the platform in order to reduce friction with business users.
  • Work with Salesforce Support team to identify persistent support requests/incidents that could be mitigated by enhancements to the platform.

 

Qualifications

Education & Certificates

  • Bachelor's Degree, required.
  • Concentration in Information Systems, Computer Science, or Finance, preferred

Professional Experience

  • Minimum 7 years of overall relevant experience, required.
  • Knowledge and experience with Salesforce, required.
  • Experience interfacing across business and technology, required.
  • Experience as a platform owner or product owner for strategic projects that involve Salesforce development teams, required.

Additional Information

Compensation -   170K USD

 

 

  • Compensation: USD 120000 - USD 140000 - yearly

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