Wireless Products & Solutions Presales Engineer
Intracom Telecom Columbia, South Carolina, United States
Telecommunications · 1,001-5,000 employees
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About the role
The Presales Engineer will engage with customers and partners to promote wireless solutions while designing optimized network configurations and responding to technical tenders. They will also support product trials, conduct market research, and collaborate with internal teams to ensure customer requirements are met.
What they look for
Requirements
Candidates must hold a Bachelor's degree in Engineering or Telecommunications and possess at least 5 years of experience in a customer-facing sales engineering role. Strong knowledge of radio and IP communications, along with excellent English communication skills, is required.
Full description
INTRACOM TELECOM is a global telecommunications systems and solutions vendor, recognized as a market leader for over 40 years. At the forefront of innovation in wireless access and transmission, we offer a competitive software portfolio alongside a comprehensive range of professional services across various market domains.
Our mission is to shape the future through technology, with human capital as the key driver of success in today's fast-paced business environment. Our highly skilled and experienced professionals are instrumental in achieving our ambitious objectives and enhancing our ability to serve customers effectively.
Within this framework, we are looking for a talented Wireless Products & Solutions Presales Engineer to join our team and contribute to promoting and supporting Intracom Telecom’s wireless solutions internationally.
The role:
As a Presales Engineer, you will work closely with customers and business partners, within the Americas, addressing technical requirements, and showcasing the technical excellence and business value of our products and solutions.
Responsibilities:
- Engaging with customers and business partners to promote Intracom Telecom products
- Understanding customer requirements and collaborating with product management and project services teams to design optimized solutions and cost-effective configurations
- Designing network configurations and responding to RFI/RFP/RFQs
- Delivering targeted presentations and conducting market research
- Supporting product trials by coordinating with project support and engineering teams
- Collaborating with sales managers
- Representing the company and promoting products at exhibitions and conferences
You will operate in a challenging international environment, ensuring customer expectations are met while demonstrating the competitive advantages of our solutions.
- Bachelor’s degree in Engineering or Telecommunications
- Minimum of 5 years of experience in a customer-facing role, related to sales engineering
- Solid knowledge of radio and IP communications
- Strong oral and written communication skills to effectively engage with customers and colleagues
- Thorough understanding of company internal processes
- Excellent command of English language (spoken and written)
- Spanish language will be considered a strong “plus”
- Availability to travel within the Americas
Personal Characteristics:
- Strong analytical and problem-solving abilities
- Ability to work both independently and as part of a team
- Excellent communication and interpersonal skills
- Flexibility, eagerness to learn, and adaptability in a fast-paced international environment
