Business Analyst

Business Analyst

Req number:

R8493

Employment type:

Full time

Worksite flexibility:

Hybrid

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

As a Business Analyst, you are responsible in supporting the delivery of major enhancements of two of the enterprises ITD Operations products that includes Management Approval System (MAS), and Board Paper Library (BoardLib) in connection with integration with SovOps.

Job Description

We are looking for a Business Analyst who will play a key role in reviewing, designing and documenting business processes, elicit functional and non-functional requirements and, if needed, conduct quality assurance tasks in the context of the implementation of new features in MAS and BoardLib. This position will be full-time and hybrid in Mandaluyong City.

What You'll Do

• Conduct requirements elicitation workshops and present findings to stakeholders

• Elicit, analyze, and document business requirements, often translating them into user stories and acceptance criteria

• Develop necessary requirements for the project in Azure DevOps, aligned with the standard document artifacts as supporting documents

• Work with the product owner to refine and prioritize the product backlog, ensuring it reflects the most valuable work for the team

• Actively engage with stakeholders, including product owners, developers, and end-users, to understand their needs and ensure alignment throughout the project lifecycle

• Define business processes in consultation with business users

Design and present potential solutions to stakeholders

• Coordinate with testing team and assist users with User Acceptance Testing

• Monitor and manage bug fixes/issues and their resolution

• Help define acceptance criteria for user stories and ensure the delivered product meets those criteria

• Collaborate with the QA team to provide and validate test scenarios for creation of test cases, and test scripts

• Work with its counterparts, from business, vendor, and technical side of new systems, including integration when needed, within the ecosystem of the client

What You'll Need

Required:

• Bachelor’s degree in information technology, Information Management, Business Management, Accounting, or any related course

• At least 10 years of solid experience in business analysis and 5 years in a senior business analysis role

• 5 years of experience in banking, accounting, financial services sector

• 7 years of experience in designing and documenting business processes

• 5 years of experience in quality assurance and testing IT applications

• Good exposure in account / sales management, government procurement process, and contract lifecycle management or equivalent

• Good understanding of ADB development process is an advantage

• Must be conversant with project management lifecycle and systems development cycle

• Knowledge in Agile and Waterfall Methodology

• Knowledgeable in using Azure Dev Ops on managing iterations and building user stories and relevant supporting documents

• Knowledgeable in Microsoft Technology Stack such as SharePoint, Power Platform, Teams, Dynamics 365, and Power BI

• Relevant experience in ITIL Best Practices

• Proven vendor management skills and experience

• Strong stakeholder communication and management skills

• Must have excellent written and spoken communication skills in English

Physical Demands

• Ability to safely and successfully perform the essential job functions

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.