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NTT Data Singapore

Application Support Engineer

NTT Data Singapore Singapore, Singapore

IT Services and IT Consulting · 10,001+ employees

5 h ago
support-engineer Mid (2-5 yrs) Full-time Singapore
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About the role

Provide 24/7 rotational application support, including monitoring production systems, performing health checks, and ensuring SLA compliance. Troubleshoot and resolve production issues, identify system bottlenecks, and implement performance tuning and automation.

What they look for

Incident management Problem management Java Spring-boot Microservices SQL server Oracle Linux Unix Windows Scripting Grafana GIT Bitbucket Jenkins Actimize

Requirements

Requires 3-5 years of hands-on experience in full-stack production support, specifically with Java, Spring-boot, and Microservices. Candidates must have strong proficiency in SQL, Linux/Unix/Windows environments, and experience in banking or anti-money laundering sectors.

Full description

Job description:

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

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