CPMS Network Engineer

The Network Engineer will be a highly motivated and proactive individual who takes ownership of our EV Charging Point Management System (CPMS) and wider EV fleet infrastructure. This is a key role within a rapidly growing organisation, providing an excellent opportunity to make a meaningful impact while supporting business continuity during a period of maternity leave. You will be responsible for ensuring the reliability, uptime, and efficiency of our EV charging network, acting as a technical lead between internal teams, clients, OEM partners, and engineering colleagues. While occasional support for reactive call-outs may be required, the primary focus of the role is to resolve issues remotely through effective system management, automation, and fault diagnosis. This fixed-term opportunity is ideal for an experienced Network Engineer who enjoys working autonomously, solving complex technical challenges, and driving continuous improvement across systems and processes.

Key Responsibilities• Take ownership of the EV Charging Point Management System (CPMS) and wider fleet EV infrastructure estate.

• Monitor and maintain optimum system performance, reliability, and uptime.
• Diagnose and resolve faults remotely, identifying root causes and implementing effective solutions.
• Act as the technical liaison between clients, OEM partners, engineering teams, and internal stakeholders.
• Support the development and improvement of system processes, automation, and operational efficiencies.
• Maintain accurate technical documentation and reporting.
• Provide technical support and guidance to both technical and non-technical stakeholders.

Essential:

• Demonstrable experience in a Network Engineer, Systems Engineer, Platform Engineer, or similar technical role.
• Proven ability to manage and support cloud-based or IoT-connected platforms.
• Strong track record of diagnosing and resolving complex technical issues remotely.
• Experience designing, building, and maintaining APIs or system integrations.
• Confident working with networking fundamentals including TCP/IP, VPNs, firewalls, routing, and switching.
• Experience working in operational or service-critical environments with uptime responsibility.
• Degree in Network Engineering, Computer Science, IT, Electrical Engineering, or related discipline – or equivalent practical experience.
• ITIL Foundation or service management awareness is beneficial.
• Experience collaborating with field engineering teams and external partners.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Valid UK Driving Licence
• Flexibility in working hours and approach, an attitude to see a task through

Desirable:

• Experience working directly with OEMs or hardware manufacturers.
• Experience managing firmware, configuration, or interoperability across multiple OEM vendors.
• Experience with CPMS platforms, OCPP, OCPI, or similar protocols.
• Experience within EV charging, energy, utilities, or smart infrastructure sectors.
• Experience with automation, scripting, or platform optimisation.

• Take full ownership of the CPMS platform and associated EV charging infrastructure network.
• Monitor, manage, and optimise performance across the client EV estate to ensure maximum uptime and efficiency.
• Diagnose and resolve the majority of faults remotely through the CPMS system.
• Diagnose faults and coordinate with planners and engineers
• Design, build, and maintain APIs and system integrations between platforms.
• Act as the technical escalation point for complex network and system issues.
• Work closely with field engineers during reactive call-outs, providing technical guidance and root cause analysis.
• Work directly with OEM partners to manage interoperability, firmware, configuration, and platform integration.
• Develop, document, and continuously improve operational processes and workflows.
• Analyse network and charger performance data to proactively prevent faults.
• Support onboarding of new charging sites and clients into the CPMS environment.
• Contribute to future team structure, training, and capability as the estate grows.
• Maintain strong client and stakeholder communication where required.
• Lead, mentor, and motivate the network operations team to achieve organisational goals.
• Conduct performance evaluations and provide constructive feedback to team members.

🏢 Hybrid & Flexible Working A balance that works for you and the role. 🏖️ 35 Days Annual Leave Including company shutdown days. ✈️ Travel & Subsistence Expenses covered when you’re on the move. 💶 Company Performance Bonus Discretionary bonus linked to company success. 💙 Bupa Healthcare Private healthcare cover after 6 months’ service. 📈 Salary Sacrifice Pension Scheme 8% total contribution to support your future. ⚡ EV Car Salary Sacrifice Scheme Electric vehicle through approved providers. 🧳 Holiday Purchase Scheme Buy up to 5 extra days of annual leave. 👨‍👩‍👧 Enhanced Family‑Friendly Policies Extra support when it matters most. 🕓 4pm Finish on Fridays Start the weekend a little earlier. 🏋️ Bellshill On‑Site Gym Free access for Envevo employees. 💎 Benefits & Discounts Platform Access a wide range of exclusive offers and savings. 🏅 Long Service Awards Celebrating milestones and loyalty.