Synapxe

Assistant Lead Analyst - Business Analyst (NGEMR-NN)

Synapxe Singapore

IT Services and IT Consulting · 1,001-5,000 employees

13 h ago Closes in 4d
business-analyst Mid (2-5 yrs) Full-time Singapore
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About the role

The lead analyst will oversee the build, setup, and enhancement of the Epic platform to support clinical and operational needs in Singapore healthcare institutions. They will also manage system testing, troubleshoot defects, and facilitate communication between technical teams and business stakeholders.

What they look for

Business Analysis Epic Platform System Configuration Workflow Optimization System Testing Change Management Stakeholder Management Troubleshooting Healthcare IT Project Management Requirements Gathering Technical Documentation Cadence Prelude Referral And Authorization

Requirements

Candidates must have at least 3 years of experience as a business analyst or consultant, preferably within the healthcare industry. A current and valid Epic certification is required, with specific experience in Cadence, Prelude, or Referral and Authorization modules being highly preferred.

Full description

Position Overview

We are hiring an assistant lead analyst who will provide support for the development of technology solutions that meet business needs.

The Potential candidate

  • partners with stakeholders to identify, clarify, and document business requirements
  • assists with the assessment of the viability and effectiveness of solution options that can meet the business needs
  • facilitates communication between business and technology teams
  • shall be able to lead a small team to deliver and deploy the change request to the production.

Role & Responsibilities

  • Lead the build, setup, and continual enhancement of the Epic platform to support operational and clinical needs in the rollout of Epic implementation in Singapore hospitals and healthcare institutions
  • Translate business and organizational requirements into functional Epic module configurations and workflows
  • Support full lifecycle activities for Epic initiatives, including new implementations, system upgrades, and enhancement rollouts
  • Conduct comprehensive system testing, identify defects, troubleshoot issues, and fine-tune performance to ensure reliability and efficiency
  • Oversee change management activities by evaluating change requests and coordinating cross-functional stakeholders to implement updates smoothly
  • Monitor system performance indicators and user adoption metrics to proactively identify optimization opportunities
  • Maintain detailed documentation covering configurations, workflows, updates, and system modifications
  • Serve as the primary point of contact between technical team, business users, and external partners for system related matters
  • Keep abreast of Epic release, healthcare IT developments, and industry best practices to ensure system relevance and continuous improvement.

Requirements

  • At Least 3 years of working experience as business analyst or consultant, preferable in healthcare industry
  • Holds a current and valid Epic certification. Preferred: Cadence, Prelude, Referral and Authorization
  • Experience participating in Epic implementation or optimization projects is advantageous but not essential
  • Demonstrates strong written and verbal communication skills, with the ability to collaborate effectively across multidisciplinary teams, including business stakeholders, vendors, and internal project members

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