Senior Product Manager, Endpoint Observability & Insights
TeamViewer Germany GmbH · Austin, Texas, United States
Software Development · 1,001-5,000 employees
About the role
You will own the strategy, roadmap, and outcomes for endpoint observability, auditability, and telemetry within the TeamViewer ONE platform. You will lead cross-functional teams to deliver scalable, secure, and high-performing capabilities while measuring customer value and business impact.
What they look for
Requirements
Candidates must have 5+ years of product management experience in B2B SaaS, enterprise software, or related domains. You need a strong understanding of endpoint telemetry, event management, and cloud-scale architectures.
Benefits
Full description
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
As a Senior Product Manager, you will own a key TeamViewer ONE product area from discovery through launch and adoption. Working across Engineering, Data, AI, Security, UX, and Go-to-Market teams, you will define and deliver observability and auditability capabilities for Autonomous Endpoint Management (AEM), helping customers understand, monitor, and optimize endpoint activity, administrative actions, and automation outcomes.
Responsibilities
- Own the strategy, roadmap, and outcomes for endpoint observability, auditability, and telemetry within TeamViewer ONE.
- Build a unified view of endpoint activity by connecting system, security, user, remote-session, and automation events.
- Drive insights and automation through search, alerting, analytics, root-cause analysis, and AI-assisted remediation.
- Define trusted audit, compliance, and security capabilities, including logging, retention, access controls, and reporting.
- Partner with Engineering, Data, AI, and Security teams to deliver scalable, secure, and high-performing platform capabilities.
- Lead customer discovery, prioritization, and product delivery, measuring adoption, customer value, and business impact.
Requirements
- 5+ years of product management experience in B2B SaaS, enterprise software, endpoint management, IT operations, observability, cybersecurity, or related domains.
- Proven success owning complex product areas from discovery through launch and adoption.
- Strong understanding of endpoint telemetry, event management, audit logging, troubleshooting, and incident investigation.
- Familiarity with cloud-scale, event-driven architectures, APIs, search, analytics, and multi-tenant SaaS platforms.
- Experience turning customer and operational insights into product strategy, roadmaps, and measurable outcomes.
- Strong stakeholder management, communication, and cross-functional leadership skills.
What we offer
- Competitive compensation and bonuses
- Flexible PTO and paid holidays
- 401(k) with employer matching
- Comprehensive Health insurance package including 100% employer-paid medical coverage
- Up to 12 weeks of Parental Leave
- Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
- Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
- Open door policy and business casual dress code
- We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
Work location for this position is Austin, TX.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.