Memphis Light, Gas and Water

Learning Management System Administrator I

Memphis Light, Gas and Water Memphis, Tennessee, United States

Utilities · 1,001-5,000 employees

15 h ago
sysadmin Mid (2-5 yrs) Full-time United States
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About the role

The administrator manages the enterprise Learning Management System, including user roles, learning catalogs, and automated workflows. They also collaborate with HR and IT stakeholders to troubleshoot system issues and implement updates to support organizational learning initiatives.

What they look for

LMS Administration Oracle Learning Cloud HRIS Integration Learning Content Management Data Analysis System Troubleshooting Regulatory Compliance User Role Management Workflow Automation Vendor Coordination Talent Development Competency-based Learning

Requirements

Candidates must have a Bachelor's degree in a relevant field and at least two years of experience administering an enterprise LMS. Proficiency with cloud-based systems like Oracle Learning Cloud and experience with system integrations are highly preferred.

Full description

JOB PURPOSE

The Learning Systems Administrator supports Organizational and Talent Development by administering, maintaining, and monitoring the enterprise LMS and related learning technologies. The position collaborates with Human Resources, HRIS/Information Technology, and business units to support employee training, leadership development, regulatory compliance, and organizational learning initiatives. Responsibilities include maintaining learning content and assignments, preparing and analyzing routine reports, troubleshooting system issues, coordinating vendor requests, implementing approved system updates, and identifying opportunities to improve learning processes in accordance with established procedures and management direction. ESSENTIAL FUNCTIONS: The Learning Management System (LMS) Administrator administers and maintains the organization's enterprise Learning Management System (LMS), including user roles, permissions, security groups, and learning assignments. Maintain learning catalogs, learning paths, certifications, curricula, and competency-based learning requirements to support employee training and development. Monitor and update automated notifications, workflows, and system processes to facilitate the effective delivery and tracking of learning programs. Maintain course content and version control to ensure learning materials remain accurate,

current, and properly organized. Administer assigned Oracle Learning Cloud modules, as needed, including managing talent pool dynamic assignments to support targeted learning and development activities. Assist with routine system troubleshooting, reporting, and implementation of approved system updates and enhancements. Coordinate with Organizational and Talent Development, HRIS/Information Technology, and other stakeholders to resolve issues and support LMS functionality. Perform other duties as assigned.

LICENSES AND CERTIFICATIONS

A valid driver's license from state of residence is required. Oracle Learning Cloud Certification preferred.

EDUCATION

Bachelor's Degree in Organizational Development, Human Resources, Information Systems, Business Administration or related degree.

EXPERIENCE

Minimum of two (2) years of experience administering an enterprise Learning Management System (LMS), preferably within a cloud-based environment such as Oracle Learning Cloud. Experience supporting LMS implementations, Imigrations, or cloud-based system conversions, including coordination with Information Technology, software vendors, and external learning providers. Experience supporting system integrations and data exchanges between learning platforms and other enterprise applications. Working knowledge of HRIS/LMS integration concepts, learning data, and system processes. Experience supporting enterprise-wide compliance, regulatory, and required training programs. Demonstrated ability to collaborate with technical and business stakeholders to support LMS functionality, learning

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