System Administrator 1
Inabia Software & Consulting Inc. Mechanicsburg, Pennsylvania, United States · $93K/yr
Individual and Family Services · 51-200 employees
About the role
This position serves as a 3rd level Support Analyst providing technical support for SCCM, Airwatch, VDI, and inmate environments. The role involves troubleshooting hardware and software escalations, managing deployments, and assisting with system integration and testing.
What they look for
Requirements
The candidate must be available to work on-site in Mechanicsburg, PA, and be capable of picking up commonwealth-issued equipment on the first day. Proficiency in SCCM, VDI, and general IT support processes is required to manage agency-specific environments.
Full description
Role: System Administrator 1 Location: Mechanicsburg, PA
100% onsite Client: Pennsylvania Department of Corrections Worksite: 1920 Technology Parkway, Mechanicsburg, PA Client Name: Commonwealth of PA 2 Visa Type: Any Visa would work - PA residents preferred or someone who are willing to relocate to be onsite in PA to above mentioned location(US residents Only) Bill Rate: $44.67/Hour Requirement Type: Contractual Contract Duration: 9 months with possible extension of another 6 months to 12 months.
Job Description: **Position is onsite with opportunity to work remotely based on business needs/supervision discretion.*** ***The individual is required to pick up commonwealth-issued equipment the first day.*** ***Interviews will be conducted in person on site at 1920 Technology Parkway, Mechanicsburg, PA 17050.*** ***Work hours: 8 AM - 4 PM (40 hours per week). Management is flexible with regards to if a contractor wishes to start their day at let’s say 7:30 AM. However, they need to be available during DOC's core hours. Specifics can be discussed at the interview.***
Purpose: This position serves as a 3rd level Support Analyst and provides support for PSDC SCCM, Airwatch, VDI, and Inmate environments. Troubleshoots and assists with hardware and software support escalations. Works with IT Support staff and End Users as needed. Provide instruction for processes and problem resolution. Assist and supports SCCM deployments, packaging applications, and other SCCM tasks. Maintains Operating System Deployment (OSD) task sequences and relative packages. Supports the Airwatch console environment with managing assets and objects. Supports the VDI (Virtual Desktop Infrastructure) with daily tasks like session support and connectivity troubleshooting. Supports the DOC Inmate environment with general troubleshooting, image testing, and customizations.
Reviews and recommends hardware and software purchases and system integration/installation. Works with users to determine needs and specify IT requirements. Assesses capabilities of current computer resources for migration to a new computing environment by performing interoperability tests on operating system, network, and application software.
Participates in the review, evaluation, and reporting of the capabilities and limitations of industry technologies relative to the open systems environment. These include, analyzing security services and directory services. Develops and/or contributes in the development of information technology systems by testing and evaluating beta products and applications associated with institutional and agency applications.
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