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XPT Software Australia Pty Ltd

Technical Business Analyst

XPT Software Australia Pty Ltd Sydney, New South Wales, Australia

IT Services and IT Consulting · 51-200 employees

Jul 13
business-analyst Senior (5-10 yrs) Contractor Australia
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About the role

The role supports Marketing Technology initiatives including loyalty, CRM, and customer engagement platforms. Responsibilities include translating business needs into actionable deliverables and performing hands-on delivery tasks like testing and release coordination.

What they look for

Requirements Gathering Business Analysis Stakeholder Engagement Technical Documentation Application Troubleshooting Agile Methodology MarTech CRM Testing Release Coordination Risk Management Customer Engagement Platforms

Requirements

Requires 4-8 years of experience as a Business Technical Analyst with strong skills in requirements gathering and stakeholder management. Candidates must be able to work independently in a fast-paced Agile environment and handle ambiguous requirements.

Full description

Detailed JD:

  • The role will primarily support Marketing

Technology (MarTech) initiatives, including loyalty, offers, gaming, CRM, DMB CMS, and customer engagement platforms.

  • Able to work on-site at the McDonald's

Thornleigh office as required.

  • Demonstrated Business Technical Analyst

(BTA) skills, including requirements gathering, analysis, documentation, and stakeholder engagement.

  • Proactive and able to work independently

in a fast-paced environment, managing multiple priorities while maintaining quality and attention to detail.

  • Strong written and verbal communication

skills, with the ability to engage effectively with both business stakeholders and technical teams.

  • Experience supporting and troubleshooting

business applications.

  • Well organised, prepared for meetings, and

able to provide clear and timely status updates.

  • Able to work with ambiguous requirements,

clarify expected outcomes, and translate business needs into actionable deliverables.

  • Produces quality documentation and

reliably follows through on commitments.

  • Able to quickly learn and develop an

understanding of new platforms, technologies, business processes, and system capabilities.

  • Comfortable working in an Agile or

iterative delivery environment.

  • Collaborative team player who contributes

positively to team outcomes and discussions.

  • Able to identify risks, issues, and

dependencies and escalate them appropriately.

  • Willing to perform hands-on delivery

activities, including testing, release coordination, meeting administration, note-taking, documentation updates, and other project support tasks as required.

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