Application Support Engineer
Accenture Mumbai City, Maharashtra, India
Business Consulting and Services · 10,001+ employees
About the role
The Application Support Engineer is responsible for investigating and diagnosing complex issues across critical business systems to ensure stability and performance. They must collaborate with cross-functional teams to provide effective support and document resolutions for stakeholders.
What they look for
Requirements
Candidates must have at least 3 years of experience, with a minimum of 2 years specifically in .Net Full Stack Development. A 15-year full-time education qualification is required for this role.
Full description
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : .Net Full Stack Development Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, a typical day involves investigating and diagnosing complex issues across various critical business systems. This role requires a proactive approach to identifying problems and delivering timely solutions to ensure system stability and performance. The position demands continuous monitoring and collaboration with different teams to maintain seamless operations and support business continuity.
Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to understand system behavior and provide effective support. - Document and communicate findings and resolutions clearly to stakeholders. - Assist in the development and implementation of process improvements to enhance system reliability. - Support junior team members by sharing knowledge and providing guidance when necessary.
Professional & Technical Skills: - Must To Have Skills: Proficiency in .Net Full Stack Development. - Experience with front-end and back-end development frameworks related to .Net technologies. - Strong problem-solving skills with the ability to analyze and troubleshoot software issues. - Familiarity with database management and query optimization. - Understanding of software development lifecycle and version control systems. - Ability to work with APIs and integrate third-party services.
Additional Information: - The candidate should have minimum 2 years of experience in .Net Full Stack Development. - This position is based at our M2B - STPI office. - A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
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