Product Manager, Member Experiece
US Fitness Holdings McLean, Virginia, United States
Wellness and Fitness Services · 5,001-10,000 employees
About the role
The Product Manager will own the digital roadmap for member-facing technologies, including the mobile app. They will collaborate with engineering and design teams to gather requirements, prioritize features, and validate product decisions through user research.
What they look for
Requirements
Candidates must have at least 5 years of product management experience, preferably with consumer applications. Strong skills in roadmap management, technical collaboration, and user research are required to succeed in this role.
Benefits
Full description
Product Manager, Member Experience
We're hiring a Product Manager to own the digital experience for our members, focusing on our mobile app and other member-facing technologies. You'll drive the roadmap, dig into what members need, and work closely with our dev team to ship features that make their experience better.
What You'll Do:
- Own and prioritize the product roadmap and backlog
- Gather requirements from members, staff, and internal stakeholders
- Partner with engineering and design to scope and ship features
- Create Product Requirements Documents and corresponding user stories
- Run user research and testing to validate what we build
- Track success metrics and let data guide decisions
- Operate as scrum master for the product team
What We're Looking For:
- 5+ years of product management experience, ideally with consumer apps
- Strong track record of managing roadmaps, writing requirements, and collaborating with development teams
- Comfort running user research to back up product decisions
- Great communication skills, you'll bounce between technical and non-technical folks
- Passion for fitness, wellness, or member-centric experiences
- Experience managing vendor relationships
What’s Nice to Have:
- UX/UI experience
- A/B Testing experience
- Technical know-how, able to understand APIs and basic architectural structure
What Makes You Successful:
- Creative problem-solver who brings vision to product decisions
- Proactive partner in identifying areas for improvement and building the product roadmap
Benefits & Perks:
- Complimentary club membership + guest privileges
- Discounts on training, spa services, programs, and apparel
- Medical, dental, vision, life insurance, 401(k), and paid time off
Why Join Onelife Fitness?
This is an opportunity to shape the digital experience for one of the fastest-growing health club companies in the industry. You'll have a direct impact on how members interact with our app and technology, working at the intersection of product, fitness, and member experience as we continue to grow through new club development and acquisitions. If you're passionate about building great products, solving member pain points, and creating exceptional digital experiences, we'd love to hear from you.
ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
Know Your Rights
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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