Accenture

Application Support Engineer

Accenture Bengaluru, Karnataka, India

Business Consulting and Services · 10,001+ employees

Yesterday
support-engineer Mid (2-5 yrs) Full-time India
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About the role

The Application Support Engineer acts as a software detective to proactively monitor, diagnose, and resolve issues within critical business systems. They collaborate with cross-functional teams to ensure system integrity and provide guidance to junior team members.

What they look for

SAP Governance Risk and Compliance SAP GRC SAP Security Risk Management Compliance Frameworks System Troubleshooting Application Support System Performance Monitoring Software Diagnostics Cross-functional Collaboration Stakeholder Communication Process Improvement

Requirements

Candidates must have a minimum of 3 years of experience in SAP Governance Risk and Compliance (SAP GRC) and possess a 15-year full-time education. Proficiency in SAP GRC modules and experience with SAP Security are essential for this role.

Full description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Governance Risk and Compliance (SAP GRC) Good to have skills : SAP Security Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and diagnosing issues across various critical business system components. This role requires a dynamic approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of essential applications. The position demands continuous engagement with system performance, collaborating with different teams to maintain system integrity and reliability, and swiftly addressing any disruptions to minimize business impact.

Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to ensure timely resolution of application issues. - Document and communicate findings and solutions clearly to stakeholders. - Assist in the continuous improvement of support processes and tools. - Provide guidance and support to junior team members to foster their development.

Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Governance Risk and Compliance (SAP GRC). - Good To Have Skills: Experience with SAP Security. - Strong knowledge of SAP GRC modules and their integration with other SAP components. - Ability to analyze and troubleshoot complex system issues within SAP environments. - Familiarity with risk management and compliance frameworks in enterprise systems. - Experience in configuring and maintaining SAP GRC tools to support business requirements.

Additional Information: - The candidate should have minimum 3 years of experience in SAP Governance Risk and Compliance (SAP GRC). - This position is based at our BDC6F - SEZ location. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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