JobCubby JobCubby
Sign up
Arting Digital Private Limited

Business Analyst – Post Sales

Arting Digital Private Limited Jaipur Municipal Corporation, Rajasthan, India · ₹600K/yr

Information Technology & Services · 2-10 employees

20 h ago
business-analyst Mid (2-5 yrs) Full-time India
Create a free account to apply — email only, no card. You can also save this posting or score it against your profile with AI.

About the role

Manage client relationships, handle escalations, and drive issues to resolution while bridging communication between clients and internal technical teams. Prepare business requirements documentation, user stories, and process flows while owning client deliverables and timelines.

What they look for

Business Analysis Post Sales Client Handling Requirement Management Client Escalations BRDs FRDs User Stories Meeting Notes Process Flows Project Coordination Problem-solving Healthcare IT SDLC Communication Skills Documentation

Requirements

Requires at least 2 years of experience in business analysis, client handling, or project coordination with strong analytical and documentation skills. Proficiency in SDLC and experience with healthcare software or international clients is highly preferred.

Full description

Position title: Business Analyst – Post Sales

Experience: 2.5 to 3+ Years

Location: Jaipur

Notice period:15 days - Immediate joiner Skill set: Business Analyst, Post Sales, end-to-end client handling, requirement management, client escalations, BRDs, FRDs, user stories, meeting notes, and process flows, Project Coordination, problem-solving abilities

Healthcare IT / Healthcare Software

Key Responsibilities

  • Manage client communication, meetings, follow-ups, and relationships.
  • Handle client escalations and drive issues through to resolution.
  • Conduct requirement-gathering sessions and document business requirements.
  • Prepare BRDs, FRDs, user stories, meeting notes, and process flows.
  • Own client deliverables, timelines, and commitments.
  • Coordinate with Development, QA, UI/UX, Design, and Project Management teams.
  • Bridge communication between clients and internal technical teams.
  • Proactively identify risks, gaps, dependencies, and potential issues.
  • Manage multiple clients, priorities, and deliverables independently.

Requirements

  • 2+ years of experience in Business Analysis, Client Handling, Post-Sales, Project Coordination, or a similar role.
  • Excellent verbal and written communication skills.
  • Strong analytical, problem-solving, coordination, and documentation skills.
  • Good understanding of SDLC.
  • Strong ownership, accountability, and decision-making abilities.
  • Ability to handle challenging client situations professionally and work with minimal supervision.

Preferred

  • Healthcare IT / Healthcare Software experience.
  • Experience with international/US-based clients.
  • Knowledge of EMR/EHR, medical billing, telemedicine, or related healthcare technologies.

Similar roles