Assistant Manager Learning Facilitation and Coaching Salesforce Technical Traine

This role is for one of Weekday’s clients Salary range: Rs 1500000 - Rs 1800000 (ie INR 15 - 18 LPA)

Location: Bengaluru Experience: 5–7 Years Working Hours: 9:00 AM – 6:00 PM Employment Type: Full-Time

Role OverviewWe are looking for an experienced Assistant Manager – Learning Facilitation & Coaching specialising in Salesforce technical training to lead and deliver instructor-led learning programmes for professionals across different experience levels.

The ideal candidate will combine strong hands-on Salesforce development and administration expertise with excellent training, facilitation, and coaching capabilities. This role involves designing structured learning programmes, developing technical training content, conducting practical sessions, and enabling participants to build real-world Salesforce development skills.

The position requires a technically proficient trainer with experience in corporate learning environments, curriculum development, and instructor-led training. Candidates must have hands-on Salesforce development knowledge and should not be limited to functional training or administration.

Key Responsibilities1. Technical Training and Facilitation• Conduct instructor-led training (ILT) programmes for adult learners across different technical experience levels.

• Deliver comprehensive training on Salesforce Administration, Platform App Builder, Apex, Aura Components, Lightning Web Components (LWC), Salesforce DX, and DevOps.
• Facilitate practical training sessions covering Salesforce Sales Cloud, Service Cloud, and Marketing Cloud.
• Explain Salesforce configuration, customisation, integrations, and end-to-end implementation scenarios.
• Simplify complex technical concepts through interactive demonstrations, practical exercises, and real-world business use cases.

2. Curriculum and Learning Content Development• Design and develop structured technical training curricula aligned with organisational learning requirements.

• Prepare training materials, presentations, technical demonstrations, hands-on labs, exercises, and assessments.
• Develop practical learning modules that strengthen participants' Salesforce development and implementation capabilities.
• Create structured learning journeys for professionals at different skill and experience levels.
• Continuously review and update training content to reflect Salesforce releases, emerging technologies, and industry best practices.

3. Coaching and Learning Effectiveness• Provide technical coaching, mentoring, and guidance to participants throughout the learning process.

• Conduct interactive sessions to encourage participation, knowledge sharing, and practical problem-solving.
• Evaluate participant performance through assessments, practical assignments, and technical exercises.
• Gather feedback and measure training effectiveness to identify improvement opportunities.
• Refine learning approaches and training materials to improve knowledge retention and technical proficiency.

4. Stakeholder and Training Programme Management• Collaborate with internal stakeholders and technical subject matter experts to identify learning needs and define training objectives.

• Coordinate training delivery, schedules, content readiness, and participant engagement.
• Work with technical teams to ensure training scenarios reflect practical business and implementation requirements.
• Support corporate learning initiatives and maintain consistency in training quality and delivery standards.

Mandatory Technical Skills• Salesforce Administration

• Salesforce Platform App Builder
• Apex Programming and Triggers
• Lightning Web Components (LWC)
• Aura Components
• Salesforce DX and DevOps
• Salesforce Configuration and Customisation
• Salesforce Sales Cloud and Service Cloud
• Salesforce Integration Concepts
• Instructor-Led Technical Training
• Curriculum Development and Hands-on Labs

Required Qualifications and Experience• 5–7 years of relevant experience in Salesforce technologies, technical training, or corporate learning and development.

• Strong hands-on expertise in Salesforce development and administration.
• Proven experience delivering instructor-led technical training programmes in corporate environments.
• Practical knowledge of Apex programming, triggers, Lightning Web Components, Aura Components, Salesforce DX, and DevOps.
• Experience developing technical curricula, training materials, assessments, and hands-on exercises.
• Excellent verbal communication, presentation, facilitation, and coaching skills.
• Ability to explain complex technical concepts effectively to learners with varying levels of experience.
• Strong stakeholder management, organisational, and problem-solving abilities.

Good-to-Have Skills• Salesforce Administrator Certification

• Salesforce Platform Developer I Certification
• Salesforce Platform Developer II Certification
• Salesforce Platform App Builder Certification
• Exposure to Salesforce Agentforce and Data Cloud.
• Knowledge of Salesforce Marketing Cloud.
• Experience delivering technical training to large corporate audiences.
• Experience developing structured learning journeys and technical assessments.
• Exposure to multinational organisations, IT services companies, or corporate learning academies.

Must-Have Skills• Salesforce Administration

• Platform App Builder
• Apex Programming

Good-to-Have Skills• Salesforce Administrator Certification

• Platform Developer I Certification
• Platform Developer II Certification