Senior Business Process Analyst
Encora Perímetro Urbano Santiago de Cali, Valle del Cauca, Colombia
IT Services and IT Consulting · 5,001-10,000 employees
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About the role
Lead business discovery to analyze current and future-state processes, workflows, and business requirements across technical advisory. Partner with stakeholders and vendors to define capabilities, facilitate workshops, and support implementation, testing, and business readiness.
What they look for
Requirements
Requires senior-level experience in business process analysis, requirements discovery, and enterprise platform implementation. Candidates must possess strong facilitation skills and the ability to translate complex business needs into structured functional requirements.
Full description
Job Title: Senior Business Process Analyst
Key Skills: Business Process Design, Process Analysis, Requirements Discovery, PSA Platforms, Process Transformation, Requirements Management, RFP, Stakeholder Management
Experience: Senior Level
Location: Colombia
Mode: Remote
We at Coforge are hiring Senior Business Process Analyst (#14816-4-4) with the following skill set.
Key Responsibilities
• Lead business discovery across Technical Advisory to analyze current-state processes, workflows, roles, pain points, data needs, controls, dependencies, and future-state business requirements.
• Define PSA business capabilities and translate stakeholder needs into structured, prioritized, and traceable requirements covering project setup, resource management, financial processes, reporting, integrations, governance, and operational workflows.
• Support the PSA RFP and vendor evaluation process by defining capability requirements, facilitating workshops and demonstrations, and assessing functional gaps, constraints, and trade-offs.
• Partner with business stakeholders, GET/IT, and the selected PSA provider throughout solution definition and implementation, supporting future-state process design, requirements traceability, testing, UAT, and business readiness.
Required Skills & Qualifications
• Senior-level experience in business process analysis, process design, requirements discovery, and business transformation initiatives.
• Strong experience documenting and designing current-state and future-state business processes, capabilities, business rules, and workflows.
• Proven ability to facilitate discovery sessions and workshops with complex, cross-functional stakeholder groups.
• Experience translating business needs into clear, structured, prioritized, and traceable business and functional requirements.
• Ability to identify opportunities for process simplification, standardization, and redesign rather than replicating legacy processes.
• Experience supporting technology or enterprise platform selection, including RFP development, vendor evaluation, and solution assessment.
• Strong understanding of requirements management and traceability throughout solution design and implementation.
• Ability to bridge business and technology teams and translate requirements into inputs for architecture, integrations, security, data, and governance.
• Experience supporting solution validation, UAT scenarios, acceptance criteria, and business readiness activities.
• Excellent analytical, facilitation, stakeholder management, and communication skills.
Preferred Skills:
• Experience with Professional Services Automation (PSA) platforms or PSA transformation initiatives.
• Experience supporting enterprise platform implementations from discovery through design and implementation.
• Understanding of project management, resource management, financial processes, reporting, data governance, and operational workflows.
• Experience collaborating with Finance, Revenue Accounting, Legal, IT, Data & Insights, and external implementation partners.
Posted On: 12-10-2026
At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
