Senior DevOps Engineer – Service Layer / QTC Cloud Platform

Senior DevOps Engineer – Service Layer / QTC Cloud Platform

Role Details

• Role: Senior DevOps Engineer

• Experience: 7+ years

• AWS Experience: 4+ years hands-on

• Primary Skills: AWS, Terraform, CI/CD, DevSecOps, Kafka / MSK, Kubernetes, Docker, AWS Networking, Cloud Security, Observability

• Platform Exposure: AWS Serverless, EKS/ECS, API Gateway, ALB/NLB, CloudFront, Route53, RDS/Aurora PostgreSQL, DynamoDB, SQS/SNS, EventBridge

• Domain Exposure: Quote-to-Cash, Customer Lifecycle, Enterprise Integrations preferred

• Location /Mode: Bengaluru/Hybrid

Role Overview

We are looking for a strong, hands-on, and highly motivated Senior DevOps Engineer to design, build, secure, and operate the cloud platform powering the Service Layer (SL-QTC) ecosystem supporting Quote-to-Cash (QTC), customer lifecycle, and enterprise integration workloads.

The role involves building and operating a cloud-native, event-driven platform based on AWS, Kafka / AWS MSK, serverless technologies, databases, observability platforms, and DevSecOps toolchains.

The ideal candidate should have strong expertise in AWS cloud infrastructure, Infrastructure-as-Code, CI/CD, networking, security, observability, platform engineering, and production operations for mission-critical distributed systems.

Key Responsibilities

AWS Cloud Platform Engineering

• Design, build, and maintain AWS cloud infrastructure supporting highly available event-driven workloads.

• Work across AWS services including Lambda, API Gateway, EC2, EKS/ECS, S3, RDS/Aurora PostgreSQL, DynamoDB, SQS, SNS, EventBridge, IAM, CloudWatch, and VPC.

• Ensure cloud infrastructure is reliable, scalable, secure, resilient, and cost-efficient.

• Support business-critical workloads across APIs, databases, messaging platforms, serverless applications, and enterprise integrations.

Infrastructure-as-Code & Automation

• Design and implement Infrastructure-as-Code (IaC) using Terraform.

• Build reusable automation frameworks for repeatable, secure, and scalable platform provisioning.

• Standardize infrastructure deployment practices across environments.

• Maintain infrastructure modules, templates, automation scripts, and configuration standards.

CI/CD & DevSecOps

• Build and maintain secure CI/CD pipelines for application, infrastructure, and platform deployments.

• Implement deployment automation, release strategies, automated testing, quality checks, and environment management.

• Drive DevSecOps practices by integrating: • Security scanning

• Policy enforcement

• Infrastructure validation

• Container security

• Dependency management

• Compliance checks

• Work with tools such as GitLab CI, Jenkins, GitHub Actions, or similar platforms.

AWS Networking & Traffic Management

• Design, implement, and manage AWS networking architecture including: • VPCs

• Subnets

• Route tables

• NAT Gateways

• Transit Gateway

• PrivateLink

• Security Groups

• VPNs

• Hybrid connectivity

• Manage application ingress, routing, and content delivery using: • Route53

• API Gateway

• Application Load Balancers

• Network Load Balancers

• CloudFront

Cloud Security & Identity Management

• Implement cloud security controls using: • AWS WAF

• AWS Shield

• IAM

• Encryption

• Secrets management

• Vulnerability management

• Audit logging

• Compliance frameworks

• Configure and support enterprise identity integrations using: • Microsoft Entra ID / Azure AD

• SAML

• OAuth2

• OpenID Connect

• Single Sign-On

• Ensure secure-by-design practices across infrastructure, deployment, networking, and application layers.

Kafka / MSK Platform Operations

• Support Kafka / AWS MSK platform operations including: • Topic management

• Access controls

• Capacity planning

• Monitoring

• Scaling

• Disaster recovery

• Partner with engineering teams to improve event-driven workload reliability, availability, and operational supportability.

Observability, Monitoring & Operations

• Implement and manage observability solutions covering: • Monitoring

• Centralized logging

• Distributed tracing

• Alerting

• Dashboarding

• Operational analytics

• Work with tools such as: • CloudWatch

• Grafana

• Datadog

• Prometheus

• OpenTelemetry

• ClickHouse

• Create operational dashboards and alerts to support real-time platform visibility.

Reliability, Resiliency & FinOps

• Perform platform performance tuning, capacity planning, backup validation, recovery testing, and disaster recovery readiness.

• Drive business continuity and operational resilience activities.

• Lead FinOps initiatives by monitoring cloud usage, optimizing resource utilization, reducing wastage, and improving cost efficiency.

• Implement tagging strategies, budget governance, and cost reporting.

Production Support & Continuous Improvement

• Troubleshoot production issues and perform root-cause analysis for business-critical systems.

• Drive corrective and preventive actions to improve platform stability.

• Contribute to platform standards, operational runbooks, automation initiatives, and engineering best practices.

• Work closely with Engineering, Architecture, Security, Product, and DevOps teams.

Must-Have Skills

AWS Cloud Infrastructure

• Strong experience designing and operating AWS cloud platforms.

• Hands-on experience with: • Lambda

• API Gateway

• EC2

• EKS / ECS

• S3

• RDS / Aurora PostgreSQL

• DynamoDB

• SQS / SNS

• EventBridge

• IAM

• CloudWatch

• VPC services

AWS Networking

• Strong experience with: • VPCs

• Subnets

• Route tables

• Security Groups

• NAT Gateways

• Transit Gateway

• PrivateLink

• Route53

• VPNs

• Hybrid connectivity

Traffic Routing & Edge Security

• Strong experience with: • Route53

• Application Load Balancers

• Network Load Balancers

• CloudFront

• API Gateway

• AWS WAF

• AWS Shield

Infrastructure-as-Code

• Strong hands-on experience with Terraform.

• Experience building infrastructure automation at enterprise scale.

• Ability to manage reusable IaC modules, environment provisioning, and governance controls.

CI/CD & DevSecOps

• Strong experience building and managing CI/CD and DevSecOps pipelines.

• Hands-on exposure to: • Automated deployments

• Code quality validation

• Security scanning

• Vulnerability management

• Release automation

• Tools: GitLab CI, Jenkins, GitHub Actions, or equivalent.

Containers & Kubernetes

• Strong experience with: • Docker

• Kubernetes

• EKS

• Container orchestration

• Cloud-native operational practices

Event-Driven Platforms

• Strong experience supporting event-driven architecture and messaging platforms such as: • Kafka

• AWS MSK

• RabbitMQ

• Equivalent messaging technologies

Identity & Access Management

• Strong understanding of: • IAM

• RBAC

• OAuth2

• OpenID Connect

• SAML

• SSO

• Enterprise federation patterns

Observability & Monitoring

• Experience implementing monitoring, logging, tracing, and alerting solutions using: • CloudWatch

• Grafana

• Datadog

• Prometheus

• OpenTelemetry

• ClickHouse

Security, Compliance & Automation

• Strong understanding of cloud security and compliance frameworks including: • Encryption at rest and in transit

• Secrets management

• Vulnerability management

• Audit logging

• Security monitoring

• Secure software delivery practices

• Strong scripting and automation experience using: • Python

• Bash

• PowerShell

• Similar scripting technologies

FinOps

• Experience with FinOps practices including: • Cloud cost optimization

• Resource utilization analysis

• Tagging strategies

• Budget governance

• Cost reporting

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related discipline.

• 7+ years of experience in DevOps, Platform Engineering, Cloud Infrastructure, or related roles.

• 4+ years of hands-on experience designing and operating AWS-based cloud platforms.

• Experience supporting highly available, secure, and scalable distributed systems in production environments.

• Strong experience working in Agile delivery environments with cross-functional engineering teams.

• Strong problem-solving and troubleshooting skills with production support experience.

Nice to Have

• Certifications such as: • AWS Certified DevOps Engineer – Professional

• AWS Solutions Architect

• AWS Security Specialty

• CKA / CKAD

• Equivalent cloud / Kubernetes certifications

• Experience implementing SRE practices, including: • SLIs

• SLOs

• Error budgets

• Operational excellence frameworks

• Experience with multi-account AWS governance, Control Tower, landing zones, and enterprise cloud operating models.

• Strong exposure to large-scale enterprise integration or Quote-to-Cash platforms.