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Income Insurance Limited

Business Analyst

Income Insurance Limited Singapore

Insurance · 1,001-5,000 employees

9 h ago
business-analyst Senior (5-10 yrs) Full-time Singapore
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About the role

The Business Analyst will bridge the gap between business users and technical teams to improve processes and implement IT solutions. Responsibilities include documenting requirements, facilitating workshops, managing vendor deliverables, and performing functional and user acceptance testing.

What they look for

Business Analysis Process Improvement Requirements Gathering Gap Analysis User Acceptance Testing Functional Testing Stakeholder Management Vendor Management Data Mining Data Mapping Insurance Domain Knowledge Project Management Digital Solutions Workshop Facilitation Documentation System Integration

Requirements

Candidates must hold a bachelor's degree in information technology or a related field and possess 5 to 8 years of experience in business analysis within the insurance domain. Strong analytical skills, proficiency in database structures, and experience with digital solution implementation are required.

Full description

Responsibilities:

  • Work closely with business user in business process improvement to align with business and project objectives, and bridge the gaps between business users and technical solution team.
  • Work closely with business users and vendors to solve process-related problems
  • Prepare documentation of processes, workflows or business requirements
  • Bridge the gaps between business and IT, you are the key person to articulate clearly the business requirements to the technical team and technical proposition to business context.
  • Facilitate workshops with users, vendors such as requirement workshops, gap analysis, test planning and deployment planning.
  • Work closely with vendor and solution managers to ensure the right implementation of IT solution to meet the business needs.
  • Review and critique vendors’ and in-house team deliverables and offer conclusion to project manager / delivery manager.
  • To write and get acceptance upon collaboration with business users on all Test Plan
  • Manage and perform functional testing of systems before release to business users’ for acceptance test.
  • Managing users for adhoc / urgent change requests
  • Support User Acceptance Test Planning & automated and manual testing

Requirements:

  • Bachelor's degree in information technology, Info Systems or equivalent.
  • Min 5 to 8 years of experience in the role of Business analyst in insurance domain analytical work.
  • Experience with health insurance, would be an advantage.
  • Strong knowledge of database structure systems and data mining/mapping, transformation.
  • Proven track records of successful implementation of projects
  • Advocate and strong leader and experience in implementing digital solutions.
  • Able to work under pressure and within tight deadlines on several initiatives simultaneously
  • LOMA / Diploma in Life Insurance is highly preferred
  • Business Analysis Certification/ Tester Certification is a plus
  • Strong business analytical skills with demonstrated ability to extensively analyze business requirements related to insurance products
  • Possesses excellent facilitating skill in managing workshops and focus groups with strong business and vendor engagement skills
  • Strong passion for and knowledge of technology
  • Good leadership, communication and interpersonal skills. Proactive and self-initiate, with ability to manage and lead one or more streams of the project
  • High level of analytical and problem-solving skills with strong attention to details. Ability to turn complex concepts to actionable recommendations for decisions.

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