DevOps Engineer

DevOps Engineer

About GW RhythmX

Our Vision: Forever change medicine by turning intelligence into impact at every point of care.

GW RhythmX uses AI to help 150+ health systems deliver the right care, at the right time, through the right clinician — reducing burden while improving outcomes. Our solutions reach 85M+ patients, including 8M U.S. military veterans, and are recognized by KLAS Research, Fierce Healthcare, and AVIA Marketplace.

As a Symphony AI portfolio company, we combine startup agility with enterprise-scale infrastructure, including:

• Longitudinal data on 300M patients

• 4.4B annual claims

• A global network of 1.8M healthcare professionals

The Role

We are building a scalable, AI-first healthcare technology platform powered by cloud-native microservices, distributed data processing pipelines, workflow orchestration, and AI-driven healthcare applications.

As a DevOps Engineer, you will help build and operate secure, reliable, and repeatable cloud-native deployments for our healthcare SaaS platform.

You will work closely with platform engineering, application development, QA, and SRE teams to improve CI/CD automation, Kubernetes deployments, infrastructure provisioning, production observability, and cloud efficiency.

This is a hands-on engineering role requiring strong fundamentals in Azure, Kubernetes, Docker, CI/CD, GitOps, and infrastructure automation. You will contribute to building reusable automation, improving deployment reliability, and reducing manual operational effort.

What You'll Own

• CI/CD, Release Engineering & GitOps

• Build and maintain CI/CD pipelines for microservices, automating build, test, container image publishing, artifact promotion, and deployment.

• Maintain Helm charts, Kubernetes manifests, and GitOps workflows using Argo CD or Flux.

• Support standardized and repeatable deployment workflows across development, QA, staging, and production environments.

• Implement deployment preflight checks, smoke tests, automated validations, and rollback procedures.

• Support Blue/Green deployment strategies, traffic cutovers, and controlled service draining.

• Maintain version-controlled release scripts, deployment artifacts, environment variables, and configuration management.

• Identify opportunities to reduce manual deployment activities and improve release efficiency.

• Cloud Infrastructure, Kubernetes & Automation

• Deploy, monitor, and troubleshoot applications running on Azure Kubernetes Service (AKS).

• Work with Kubernetes components including pods, nodes, networking, ingress, storage, and autoscaling.

• Use Terraform/OpenTofu and Infrastructure as Code (IaC) practices to provision and configure reproducible environments.

• Automate provisioning of development, QA, and production-like environments using approved synthetic or de-identified test data.

• Develop Python, Bash, or Go utilities to automate operational tasks, diagnostics, and infrastructure validation.

• Support cloud infrastructure reliability, scalability, availability, and resource optimization.

• Database Operations & Workflow Reliability

• Support PostgreSQL operations, including backup verification, restore drills, connectivity changes, monitoring, and basic performance troubleshooting.

• Assist with automated database schema migration workflows and post-deployment data validation.

• Collaborate with engineering teams to support safe database rollout and rollback procedures.

• Implement Git-backed processes to manage and validate reference data, seed data, and feature flags across environments.

• Monitor asynchronous processing, scheduled jobs, and distributed workloads involving Temporal and Kafka.

• Support safe pause, resume, and recovery of background workers during deployments and maintenance activities.

• Site Reliability Engineering & Production Operations

• Build and maintain dashboards, alerts, logs, and traces across applications, Kubernetes clusters, databases, APIs, and background jobs.

• Work with monitoring and observability tools such as Azure Monitor, Prometheus, Grafana, and OpenTelemetry.

• Participate in on-call rotations and production incident troubleshooting.

• Follow operational runbooks, escalation procedures, and incident management practices.

• Automate smoke tests, health checks, operational diagnostics, and routine recovery activities.

• Monitor deployment frequency, change failure rate, Mean Time to Recovery (MTTR), and service availability.

• Identify recurring operational issues and implement automation to reduce operational toil.

• Security Operations & Cloud Cost Optimization

• Integrate vulnerability, dependency, and container image scanning into CI/CD pipelines.

• Support vulnerability remediation and security validation across infrastructure and application deployments.

• Implement least-privilege access, secure secrets management, and Kubernetes security baselines.

• Maintain audit-friendly infrastructure changes and secure deployment practices in regulated environments.

• Implement cloud cost tagging and dashboards across environments, services, and customers.

• Monitor cloud consumption and investigate unexpected infrastructure spending.

• Identify optimization opportunities through Kubernetes workload rightsizing, autoscaling, and removal of unused resources.

• Balance cloud cost efficiency with platform reliability, performance, and security.

Required Experience

DevOps & Cloud Infrastructure (Must-Have)

• Approximately 4 years of hands-on experience in DevOps, cloud infrastructure, platform engineering, or Site Reliability Engineering.

• Practical experience with Kubernetes, Docker, Helm, Git, and Linux.

• Working experience with Microsoft Azure cloud services, preferably Azure Kubernetes Service (AKS).

• Understanding of container registries, cloud networking, storage, identity, and monitoring.

• Experience with at least one CI/CD platform such as Azure DevOps, GitHub Actions, or Jenkins.

• Understanding of cloud-native architectures and microservices deployment practices.

CI/CD, Automation & Infrastructure as Code

• Experience building and maintaining automated CI/CD pipelines.

• Working knowledge of GitOps principles and infrastructure automation.

• Familiarity with Terraform, OpenTofu, or equivalent Infrastructure as Code tools.

• Hands-on scripting experience using Python or Bash.

• Understanding of deployment strategies, release versioning, configuration management, and rollback procedures.

Kubernetes & Production Troubleshooting

• Experience deploying and troubleshooting applications in Kubernetes environments.

• Understanding of pods, deployments, services, ingress, storage, networking, and autoscaling.

• Ability to troubleshoot distributed services using logs, metrics, kubectl, Linux commands, and networking fundamentals.

• Understanding of production monitoring, application health checks, and incident troubleshooting.

• Familiarity with secure deployment practices and production change controls.

Database & Distributed Systems Fundamentals

• Basic working knowledge of PostgreSQL and database operations.

• Understanding of database backup, recovery, schema migrations, and data validation.

• Exposure to asynchronous processing, distributed workflows, and event-driven architectures.

• Understanding of operational reliability, fault tolerance, and recovery mechanisms.

Security & Operational Ownership

• Understanding of vulnerability scanning, dependency management, and container security.

• Familiarity with secrets management, access controls, and infrastructure security.

• Strong ownership and accountability when supporting production systems.

• Good documentation, communication, and troubleshooting skills.

Preferred Technical Stack Experience

• Cloud: Microsoft Azure, Azure Kubernetes Service (AKS), AWS.

• Containerization: Kubernetes, Docker, Helm.

• CI/CD: Azure DevOps, GitHub Actions, Jenkins.

• GitOps: Argo CD, Flux.

• Infrastructure as Code: Terraform, OpenTofu.

• Scripting: Python, Bash, Go.

• Databases: PostgreSQL.

• Workflow Orchestration: Temporal.

• Messaging & Distributed Systems: Kafka.

• Observability: Azure Monitor, OpenTelemetry, Prometheus, Grafana, Kubesense.

• Security: Azure Key Vault, vulnerability scanning, container security.

• Cloud Cost Management: Azure Cost Management, FinOps tagging and cost attribution.

Builder Mindset (Non-Negotiable)

• Hands-on engineering mindset with a passion for automation and problem-solving.

• Strong ownership and willingness to take responsibility for production systems.

• Comfortable diagnosing technical issues and working through ambiguity.

• Proactive approach to identifying repetitive tasks and eliminating manual operational effort.

• Strong curiosity and willingness to learn new technologies and engineering practices.

• Ability to collaborate effectively with application, platform, QA, and SRE teams.

• AI-first, AI-fast approach to engineering productivity and operational problem-solving.

• Outcome-driven mindset — focused on reliability, efficiency, and measurable impact.

What Success Looks Like

• Reliable and repeatable deployments across development, QA, staging, and production environments.

• Reduced manual intervention through CI/CD and infrastructure automation.

• Stable Kubernetes deployments and improved cloud infrastructure reliability.

• Well-maintained Helm charts, GitOps configurations, and deployment pipelines.

• Automated deployment validations, smoke tests, and rollback procedures.

• Improved observability across applications, databases, infrastructure, and distributed workflows.

• Reliable database backup, recovery, and deployment validation processes.

• Stronger security practices across infrastructure and deployment pipelines.

• Improved cloud cost visibility and resource utilization.

• Reduced operational toil and faster incident troubleshooting.

First 90 Days

• Independently support standard AKS deployments.

• Troubleshoot common Kubernetes and infrastructure issues.

• Understand existing CI/CD pipelines and maintain operational runbooks.

• Deliver meaningful automation improvements.

Within 6 Months

• Own selected CI/CD pipelines, Helm charts, and GitOps configurations.

• Implement automated release validations.

• Improve visibility into service health and cloud spending.

Within 12 Months

• Contribute to reliable multi-customer deployment workflows.

• Support tested recovery and rollback procedures.

• Reduce manual operational effort through automation.

• Demonstrate measurable improvements in operational reliability and cloud cost efficiency.

This Role Is Not For You If

• You prefer manual infrastructure management over automation.

• You are not comfortable troubleshooting Kubernetes and production infrastructure issues.

• You have experience only in monitoring without hands-on deployment and automation exposure.

• You are not interested in learning cloud-native technologies and distributed systems.

• You prefer working independently without collaborating with engineering teams.

• You are not comfortable taking ownership of production reliability and operational responsibilities.

Why Join Us

You will contribute to building the core infrastructure that powers AI-driven healthcare applications, enabling:

• Scalable and reliable cloud-native platforms.

• Automated and standardized multi-customer deployments.

• Secure and resilient healthcare technology infrastructure.

• Reliable data processing and workflow orchestration.

• Next-generation AI-powered healthcare applications.

This is an opportunity to work at the intersection of Cloud Infrastructure, Kubernetes, Platform Engineering, DevOps, SRE, and AI-driven Healthcare Technology while growing your expertise in modern cloud-native engineering.