Cyber Security Pre-Sales & Post-Sales Engineer Required at Delhi - ( Job ID - 24147)
EducoHire Delhi, India
Education · 51-200 employees
Applying here? Try the free cover letter tool — paste this posting and your résumé, no account needed.
About the role
The engineer will deliver technical product demonstrations, execute Proof of Concepts, and manage product implementation and configuration for clients. They will also provide ongoing post-sales technical support and coordinate with internal teams to ensure successful solution adoption.
What they look for
Requirements
Candidates must have 1-3 years of experience in cybersecurity with hands-on expertise in EDR/XDR platforms and endpoint security. A degree in Computer Science or a related field is preferred, along with strong troubleshooting skills and a willingness to travel.
Benefits
Full description
Job Description: Cyber Security Pre-Sales & Post-Sales Engineer
Location: Delhi Industry: Cyber Security / Information Technology Designation: Cyber Security Pre-Sales & Post-Sales Engineer Employment Type: Full-Time Experience Required: 2–3 Years Employment Commitment: 2-Year Bond
Role Summary
We are looking for a motivated and technically strong Cyber Security Pre-Sales & Post-Sales Engineer with experience in the cybersecurity domain.
The ideal candidate should have hands-on experience with at least one leading EDR/XDR or Endpoint Security platform and should be capable of handling technical demonstrations, Proof of Concepts (POCs), product implementation, configuration, deployment, and post-sales technical support.
The candidate should also have a strong willingness to learn and work with advanced cybersecurity technologies such as SIEM, NDR, OT Security, Threat Intelligence, and other emerging security solutions.
Key Responsibilities
Channel Partner Support
Channel Sales & Partner Management
- Work closely with
channel partners, distributors, resellers, and system integrators during customer engagements.
- Provide technical
pre-sales support to channel partners and assist them in presenting cybersecurity solutions to customers.
- Conduct product
demonstrations, technical presentations, and POCs in coordination with channel partners.
- Support channel
partners during solution positioning, customer meetings, and technical discussions.
- Build and maintain
strong working relationships with channel partners and relevant stakeholders.
- Assist channel partners
with product onboarding, technical enablement, implementation, and post-sales support.
- Coordinate with the
sales and channel teams to support business opportunities and deal closures.
Pre-Sales Activities
- Deliver technical product demonstrations
and presentations to customers and channel partners.
- Understand customer security requirements
and recommend suitable cybersecurity solutions.
- Design, deploy, and execute Proof of
Concepts (POCs).
- Work closely with the sales team during
customer meetings and technical discussions.
- Support the sales team with technical
inputs, solution presentations, and customer queries.
- Assist customers and partners in
understanding product features, capabilities, and benefits.
Implementation & Post-Sales Support
- Perform product implementation,
configuration, deployment, and solution onboarding.
- Provide post-sales technical support to
customers and partners.
- Assist customers in configuring and
managing endpoint security solutions.
- Troubleshoot technical issues and ensure
successful product adoption.
- Support customers during implementation
and deployment activities.
- Coordinate with internal teams and
relevant stakeholders for timely issue resolution.
- Ensure a smooth transition from pre-sales
engagement to implementation and post-sales support.
Technical Development
- Continuously upgrade technical knowledge
across cybersecurity technologies and emerging threats.
- Develop knowledge of advanced security
technologies such as:
- SIEM
- NDR
- OT
Security
- Threat
Intelligence
- EDR/XDR
- Endpoint
Security
- Stay updated with the latest
cybersecurity trends, threats, and security technologies.
Required Skills & Experience
- Experience working in
Channel Sales / Channel Partner Ecosystems is preferred.
- Prior experience in
coordinating with distributors, resellers, system integrators, and channel partners will be a strong advantage.
- Understanding of the
IT/Cybersecurity channel sales model and partner ecosystem will be preferred.
- 1–3 years of experience in Cyber
Security, preferably in:
- Pre-Sales
- Product
Implementation
- Technical
Support
- Cyber
Security Solution Deployment
- Hands-on experience with endpoint
security platforms is mandatory.
- Experience in configuration, management,
and troubleshooting of at least one EDR/XDR platform is essential.
- Strong understanding of:
- Networking
fundamentals
- Cybersecurity
fundamentals
- Active
Directory (AD DS)
- Windows
Administration
- Linux
Administration
- macOS
Administration
- Familiarity with virtualization
technologies, including:
- Type
1 Hypervisors
- Type
2 Hypervisors
- Basic understanding of cloud technologies
and cloud security concepts.
- Exposure to SIEM, NDR, or OT Security
solutions will be an added advantage.
- Strong troubleshooting and analytical
skills.
- Excellent communication, presentation,
and customer-facing skills.
- Ability to explain technical concepts
clearly to customers and partners.
- Willingness to travel for customer
meetings, POCs, product demonstrations, and implementation activities.
Preferred Certifications
Candidates having the following certifications will be preferred:
- Certified Ethical Hacker (CEH) or
equivalent cybersecurity certification.
- Relevant vendor certifications in:
- Endpoint
Security
- EDR/XDR
- Cybersecurity
Solutions
- CCNA or equivalent networking
certification will be an added advantage.
Qualification
- B.E. / B.Tech in Computer Science,
Information Technology, Electronics, or a related discipline is preferred.
- Equivalent graduation in Computer
Science, Information Technology, Electronics, or a related field may also be considered.
Candidate Profile
- Strong technical aptitude and passion for
cybersecurity.
- Good problem-solving and troubleshooting
abilities.
- Excellent communication and presentation
skills.
- Comfortable interacting with customers,
partners, and technical teams.
- Self-motivated and willing to
continuously learn new technologies.
- Able to work independently as well as
collaboratively with sales and technical teams.
- Willingness to travel for client meetings
and technical engagements.
Employment Terms
- Selected candidates will be required to
commit to a 2-year employment bond, as per company policy.
Why Join?
- Opportunity to work on advanced
cybersecurity and endpoint security technologies.
- Exposure to customer-facing pre-sales,
implementation, and post-sales activities.
- Opportunity to gain hands-on experience
with emerging technologies such as SIEM, NDR, OT Security, and Threat Intelligence.
- Professional learning and career growth
opportunities in the cybersecurity domain.
To Apply
Interested candidates may send their updated CV to sudhir@educohire.com with the subject line:
"Application for Cyber Security Pre-Sales & Post-Sales Engineer – Delhi"
For queries, contact: 9205582778