Business Systems Analyst (BSA) - Guidewire ClaimCenter
Maarut Levis, Quebec, Canada
Software Development · 11-50 employees
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About the role
The Business Systems Analyst will manage the full delivery cycle for Guidewire ClaimCenter, including process analysis and the translation of business needs into functional deliverables. The role also involves supporting design, implementation, test case definition, and ongoing production issue management.
What they look for
Requirements
Candidates must have at least 5 years of experience with Guidewire ClaimCenter in the property and casualty insurance sector. Mandatory qualifications include Guidewire ACE certification, advanced knowledge of application integration (REST/SOAP, XML, JSON), and proficiency in English.
Full description
Mandate Overview:
- The client is looking for a senior BSA focused on
ClaimCenter, within a Guidewire transformation program in property and casualty insurance. The role covers the full delivery cycle: process analysis, translation of needs into functional deliverables, participation in design and implementation, test case definition and user acceptance support. The "systems" component is explicit: the mandate requires advanced knowledge of application integration, which sets this role apart from a business-focused analyst. The role also includes a continuity component, with follow-up of incidents, change requests and production issues. All requirements are presented as mandatory, including the Guidewire ACE certification, which significantly narrows the pool.
- Candidate sought: a BSA with at least 5 years on
Guidewire ClaimCenter in property and casualty insurance, able to write user stories and impact analyses while discussing REST/SOAP interfaces with architects. Guidewire ACE certification and advanced English are part of the expected profile.
Requirements
Required:
- Business systems analysis (BSA) on Guidewire ClaimCenter
- Experience in property and casualty insurance
- Gathering, analysis and documentation of business and
functional requirements
- Writing user stories, functional specifications, business
rules and impact analyses
- Agile project delivery, preparation and execution of
functional and user acceptance testing
- Advanced knowledge of application integration concepts and
REST/SOAP, XML and JSON technologies
- Advanced knowledge of property and casualty business
processes
- Underwriting, billing or claims processes in property and
casualty insurance
- Collaboration and management tools (JIRA, Confluence, Visio,
Microsoft Office suite)
- Advanced English proficiency
- Knowledge of French
Profiles to Exclude:
- Guidewire profile limited to PolicyCenter or BillingCenter,
with no ClaimCenter project on the resume.
- Guidewire developer or configurator profile (Gosu,
configuration) with no demonstrated responsibility for writing requirements or user stories.
- Property and casualty business analyst with no Guidewire
project on the resume.
- Integration experience limited to a list of technologies,
with no demonstrated analysis of interfaces or system exchanges in a project.
- ClaimCenter experience as an end user (claims adjusting,
indemnification) with no analysis role on a project.
