Singtel Group

AI Solutions Engineer

Singtel Group Singapore

Telecommunications · 10,001+ employees

Sep 05
solutions-engineer Mid (2-5 yrs) Full-time Singapore
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About the role

The AI Solutions Engineer will design, build, and deploy enterprise-grade AI applications using LLMs, RAG, and agentic workflows. They will also manage model quality, governance, and integration with enterprise systems to automate knowledge-intensive business processes.

What they look for

Python Large Language Models RAG AI Agents LangChain LangGraph LlamaIndex Prompt Engineering Vector Databases Semantic Search API Integration Git CI/CD Container Technologies Azure OpenAI AWS Bedrock

Requirements

Candidates must hold a Bachelor's degree in Computer Science, AI, or a related field and possess 3-5 years of software engineering experience with Python. Hands-on experience with AI frameworks like LangChain or LlamaIndex and knowledge of vector databases are required.

Full description

Passionate about making a real impact? Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!”

We are seeking an AI Solutions Engineer (Agentic AI) to design, build and deploy enterprise AI solutions using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) and AI Agents. You will develop production-ready AI applications that automate knowledge-intensive workflows, integrate with enterprise systems and deliver secure, scalable and trustworthy AI experiences.

How You will Make An Impact:

AI Solution Development

  • Design, develop and deploy AI agents using LLMs, RAG and prompt engineering.
  • Build scalable AI workflows that automate enterprise business processes.
  • Translate business requirements into practical AI solutions.
  • Develop reusable prompt workflows, tool-calling capabilities and structured outputs.

Knowledge & RAG Engineering

  • Build and optimise RAG pipelines connected to approved enterprise knowledge sources.
  • Improve retrieval quality through chunking, embeddings, indexing and metadata strategies.
  • Maintain trusted knowledge bases and ensure source-grounded AI responses.

AI Platform & Integration

  • Integrate AI applications with enterprise systems, APIs, databases and internal platforms.
  • Develop secure tool-calling capabilities and support deployment into production.
  • Monitor and optimise AI application performance.

Model Quality & Governance

  • Design evaluation frameworks to measure response quality, retrieval accuracy and hallucination risks.
  • Optimise prompts, guardrails and model performance.
  • Support governance, version control and human-in-the-loop review processes.

Stakeholder Collaboration

  • Partner with product, engineering and business teams to deliver AI solutions.
  • Support demonstrations, UAT, production rollout and technical documentation.
  • Communicate technical concepts clearly to technical and non-technical stakeholders.

Skills for Success:

  • Bachelor's Degree in Computer Science, Artificial Intelligence, Data Science or related discipline.
  • 3–5 years of software engineering experience with Python.
  • Hands-on experience building LLM applications, AI Agents or RAG solutions.
  • Experience with LangChain, LangGraph, LlamaIndex or similar AI frameworks.
  • Experience integrating APIs, databases and enterprise systems.
  • Knowledge of vector databases, semantic search and prompt engineering.
  • Experience with Git, CI/CD and container technologies.

Preferred Skills:

  • Experience with Azure OpenAI, AWS Bedrock or Google Vertex AI.
  • Knowledge of MCP (Model Context Protocol) or AI agent orchestration.
  • Experience deploying open-source LLMs (e.g. vLLM, Ollama).
  • Exposure to MLOps, model fine-tuning or domain adaptation.

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