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Umniah

System Analyst

Umniah Amman, Amman, Jordan

Telecommunications · 501-1,000 employees

9 h ago
system-analyst Mid (2-5 yrs) Full-time Jordan
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About the role

The System Analyst is responsible for gathering and documenting business requirements and translating them into functional designs and user stories. They also manage the validation process through structured QA and UAT to ensure the final solution meets business and user experience standards.

What they look for

Requirement gathering User stories Acceptance criteria Process flows Wireframing Prototyping Functional testing Integration testing Regression testing UAT coordination API validation SQL Jira Confluence Figma Stakeholder management

Requirements

Candidates must hold a Bachelor's degree in computer science, information systems, or a related field with 2-3 years of experience in system analysis or QA. Essential skills include proficiency in requirement elicitation, UI/UX design tools, testing methodologies, and basic SQL and API validation.

Full description

Key Responsibilities:

  • Conduct requirement workshops and capture business, functional and non-functional requirements.
  • Translate requirements into user stories, acceptance criteria, process flows and traceability.
  • Create portal user journeys, wireframes and prototypes aligned with usability standards.
  • Review solution designs with developers and business stakeholders and clarify requirements throughout delivery.
  • Prepare and execute functional, integration, regression and UAT test scenarios and test cases.
  • Validate APIs and data results and log, prioritize and retest defects.
  • Coordinate UAT, document results and support business sign-off.
  • Maintain requirement/design/test documentation and support change control.

Education:

Bachelor Degree in computer science, information systems, business information technology or any related field.

Level of Experience:

Junior level (2-3 years) in business/system analysis, software quality assurance, UI/UX design or related activities.

Technical Skills & Knowledge:

Essential:

  • Ability to conduct workshops/interviews and document business, functional and non-functional requirements.
  • Ability to write clear user stories, acceptance criteria, process flows and use cases.
  • Ability to create user journeys, wireframes and basic UI designs for responsive portals.
  • Understanding of usability, accessibility and consistent UI design principles.
  • Ability to prepare test scenarios/cases, execute functional, integration and regression testing, and manage defects.
  • Ability to coordinate UAT and maintain requirements-to-test traceability.
  • Basic API and database validation skills.
  • Strong communication, documentation and stakeholder coordination skills.

Certifications & Licensure:

Essential:

  • Requirements elicitation and documentation fundamentals
  • Software testing / QA fundamentals
  • Agile / Scrum fundamentals

Desirable:

  • ISTQB Foundation
  • UI/UX or design-tool training/certification

Tools & Systems:

Essential:

  • Jira / Confluence or equivalent
  • Figma or similar wireframing/prototyping tool
  • Postman
  • Microsoft Office / Visio
  • SQL (basic queries)

Desirable:

  • Test management tools (TestRail, Azure DevOps Test Plans)
  • Browser developer tools

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