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Delan Associates, Inc

Technical Writer (25)

Delan Associates, Inc New York, New York, United States

51-200 employees

Yesterday
technical-writer Mid (2-5 yrs) Contractor United States
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About the role

The technical writer will be responsible for creating and maintaining system architecture documentation, operational runbooks, and bills of materials. They will also manage security accreditation and compliance documentation within an enterprise IT environment.

What they look for

Technical writing Enterprise IT Infrastructure environments Multi-environment architecture BOM preparation System architecture documentation Operational runbooks Networking concepts IP addressing Firewalls Security accreditation Compliance documentation ITIL Enterprise governance MS Office Visio

Requirements

Candidates must have at least 4 years of experience in technical writing within IT infrastructure environments. Proficiency in networking concepts, ITIL frameworks, and documentation tools like Confluence and Visio is required.

Full description

Required Skills

A minimum of 4 years of experience with the following skill sets:

  • Technical writing within enterprise IT or infrastructure environments
  • Strong understanding of multi-environment architecture (DEV, QA, PROD).
  • Proven experience preparing BOMs, system architecture documentation, and operational runbooks
  • Solid knowledge of networking concepts (IP addressing, ports, protocols, firewalls)
  • Experience with security accreditation and compliance documentation
  • Familiarity with ITIL processes and enterprise governance frameworks
  • Proficiency in MS Office, Visio (or similar diagramming tools), and documentation platforms (e.g., Confluence, SharePoint)
  • Excellent analytical, stakeholder management, and communication skills

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