Staff Devops Engineer

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

Job Description

About the team

We’re looking for a Staff DevOps Engineer to join our team. You are a technical leader who excels at both deep infrastructure expertise and platform thinking. You are passionate about reducing developer friction, enabling self-service capabilities, and building reliable, scalable “paved road” solutions that allow engineering teams to ship software faster and more safely.You will drive the evolution of our DevOps capabilities, mentor senior engineers, influence technical strategy, and collaborate closely with engineering leadership and cross-functional teams. This is a high-impact role focused on ownership of critical infrastructure components, CI/CD excellence, and cloud-native solutions.

How you’ll make an impact:

• Design and evolve self-service tools, service templates, scaffolding, and paved-road patterns that embody best practices for engineering teams.

• Infrastructure as Code: Design, implement, and maintain scalable, secure cloud infrastructure using Terraform (or CloudFormation) at enterprise scale.

• CI/CD Mastery: Lead the design and optimization of robust, automated deployment pipelines supporting our “Single Tool Chain” initiative, incorporating GitOps practices.

• Kubernetes & Container Orchestration: Architect, manage, and scale our EKS environments, including advanced networking, ingress, resource optimization, observability, and reliability engineering.

• Build and enhance developer tooling, platform APIs, and abstractions that significantly improve developer experience and productivity.

• Reliability & Automation: Drive improvements in observability, incident response, chaos engineering, and platform resilience. Write production-grade automation in Python, Go, or Java.

• Technical Leadership: Provide mentorship to Senior and mid-level DevOps/SRE engineers, drive engineering standards, conduct design reviews, and champion DevOps best practices across multiple teams.

• Cross-functional Collaboration: Act as a bridge between Development, SRE, Security, and Operations teams while partnering with engineering leadership on roadmap and technical direction.

The must have skills that matter:

• Experience: Btech with 10–15+ years of hands-on experience in DevOps, SRE, or Platform Engineering roles with a strong focus on large-scale distributed systems and cloud infrastructure.

• Coding Proficiency: Strong software engineering skills. You treat infrastructure and tooling as code. Proficiency in Java (for backend services) or Python/Go for tooling and automation is required. Ability to deliver maintainable, tested, production-grade code.

• Cloud Expertise: Deep, expert-level experience with AWS (EKS, ECS, S3, Lambda, RDS, ECR, DynamoDB, networking primitives, IAM, etc.).

• Container & Orchestration: Expert knowledge of Docker and Kubernetes (EKS), including advanced topics such as operators, service meshes, ingress controllers, and resource governance.

• Platform Tooling: Hands-on experience with developer portals (e.g., Backstage) and GitOps workflows.

• IaC & Tooling: Advanced Terraform (or CloudFormation), Artifactory/Nexus experience, and strong Linux fundamentals.

• Software Engineering Fundamentals: Deep understanding of SDLC, clean architecture, design patterns, unit/integration testing, observability, and secure-by-default practices.

• Strong familiarity with AI-powered development tools and best practices for using the right model for the right task, including Claude, GitHub Copilot / Copilot CLI, and OpenCode (or similar LLMs) to accelerate infrastructure-as-code generation, automation scripting, code reviews, and platform development.

Why You’ll Love Working with Us?

• Work with cutting-edge technology in a collaborative, global team

• Competitive salary + good benefits (insurance, annual leave, bonuses, referral rewards, and more).

• We’re Great Place to Work Certified (4 years in a row!).

• Hybrid work model (3 days in office – Prestige Tech Pacific).

Interview Process:

• Exploratory call 1: Exploratory call with Hiring manager

• Tech Round 2: Tech 1

• Tech Round 2 : Tech 2

• Director Round: Director/ CTO

• Final Round: Chat with HR/Senior Leadership.

If this sounds like you, let’s talk

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\nWhy join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Discover Life at Bazaarvoice

Want to see our culture in action? Explore our channels to see the bigger picture and meet the teams behind the tech: Global perspective : Head over to our global Linkedin Life Page, Life at Bazaarvoice to see what makes us tick worldwide.

Regional Teams: Visit our APAC Life Page to see what life is like in our local offices.

Want an inside look at Bazaarvoice India? > Follow our journey and check out our team reviews on AmbitionBox

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Please note that a standard background verification (BGV) forms part of our selection process. This will be conducted with your consent and will strictly focus on information relevant to the role.