Business Analyst

Position: Business Analyst

Location: Toronto, ON

Job ID#: RQ11518

Duration: 12 months

Role Overview

We are seeking an experienced Business Analyst to provide a comprehensive range of I&IT business analysis services for stakeholders with diverse business and technology needs. The successful candidate will work with business stakeholders and subject matter experts to gather, document, analyze, and validate business requirements.

The role involves assessing business problems and opportunities, identifying requirements that enable appropriate I&IT solutions, supporting business process improvements, and establishing effective business analysis practices, processes, and standards.

Key Responsibilities

• Lead

and conduct business analysis at varying levels of detail throughout the project lifecycle.

• Assess

business problems and opportunities and translate business needs into requirements that can be used to determine appropriate I&IT solutions.

• Lead

and facilitate workshops to elicit, review, document, and confirm business requirements, business process reengineering, business models, business rules, and user interface requirements.

• Develop

effective requirements-gathering approaches, including workshops, JAD sessions, interviews, and mockups.

• Create

user stories and support the development of UX, functional, and technical designs.

• Conduct

business modeling, use-case modeling, conceptual and logical data modeling, process and data-flow modeling, business rules definition, and non-functional requirements analysis.

• Develop

context diagrams, use cases and use-case models, process maps, stakeholder maps and assessments, and system diagrams.

• Apply

process reengineering concepts to identify business improvements and cost-effective service-delivery approaches.

• Develop

strategies, business cases, options analyses, cost-benefit analyses, ROI assessments, and feasibility studies for business I&IT initiatives.

• Develop

performance measures and traceability matrices and conduct follow-up assessments.

• Monitor

progress, resolve problems, and communicate status to stakeholders.

• Support

quality assurance and user acceptance testing to validate requirements against system functionality.

• Define

change scope, conduct impact analysis, and develop training and communication strategies to support end-user adoption.

• Support

ongoing production and configuration management and resolution of production problems.

• Participate

in request-for-proposal processes, including requirements definition and evaluation of vendor responses.

• Identify,

assess, communicate, and mitigate risks throughout the project lifecycle.

Business Analysis & Technical Skills

• Strong

experience leading requirements workshops and stakeholder elicitation sessions.

• Strong

Agile knowledge with the ability to convert complex requirements into manageable development deliverables.

• Hands-on

experience creating user stories and use cases.

• Experience

supporting UX, functional, and technical designs through iterative development cycles.

• Experience

with Agile/Scrum environments, including sprint planning and daily standups.

• Experience

with business process mapping, business functional modeling, business event modeling, and process reengineering.

• Experience

developing conceptual and logical data models and process/data-flow models.

• Understanding

of enterprise business architecture.

• Strong

knowledge of the software development lifecycle, software design, integration, database concepts, and user-interface design principles.

• Experience

with change management, quality assurance, risk management, disaster recovery planning, and business continuity planning.

• Experience

with business analysis and project management tools such as DevOps, MS Visio, Figma, CASE tools, and other modeling tools.

• Familiarity

with QA methodologies, testing processes, and UAT.

• Familiarity

with user-centred design principles.

• Knowledge

and understanding of Information Management principles, concepts, policies, and practices.

• Knowledge

and understanding of AODA and related regulations and standards.

Experience

• Experience

working as a Business Analyst or Functional Consultant on medium to large-sized projects.

• Experience

developing business cases from start to finish.

• Experience

conducting business analysis reviews, options analysis, and recommending changes and contingency provisions.

• Experience

providing technical leadership, functional business analysis, and architecture expertise to project teams and stakeholders.

• Experience

with service delivery management, portfolio/program/project management, and resource management.

• Experience

assessing business requirements and evaluating alternative technology solutions to identify cost-effective approaches.

• Experience

planning, coordinating, and leading business analysis, process improvement, architecture, or infrastructure initiatives within risk, time, and resource constraints.

• Hands-on

experience working within Agile or Scrum environments.

• Experience

supporting organizational change and end-user adoption.

• Experience

with budget estimation, cost-benefit analysis, and ROI assessments.

• Experience

balancing competing priorities and managing stakeholder expectations.

• Previous

Ontario provincial government or broader public-sector experience is an asset. ,

Communication & Interpersonal Skills

• Strong

written communication skills and the ability to prepare clear, concise, and comprehensive reports, reviews, assessments, presentations, and briefing materials.

• Ability

to explain complex ideas to both technical and non-technical stakeholders.

• Strong

customer-service and stakeholder-management skills.

• Ability

to clearly communicate design concepts and development processes.

• Ability

to adapt to changing requirements and dynamic business environments.

• Strong

analytical, problem-solving, and decision-making abilities.

• Strong

collaboration skills and experience working with cross-functional teams, including developers, QA professionals, and business stakeholders.

• Strong

interpersonal and negotiation skills with a track record of meeting deadlines. ,

Must-Have Qualifications

• Demonstrated

experience leading and facilitating workshops to elicit, review, document, and confirm business requirements, process reengineering needs, business models, business rules, and user-interface designs.

• Strong

knowledge of Agile methodologies and the ability to break down complex business requirements into manageable development deliverables.

• Experience

creating user stories and supporting UX, functional, and technical designs within iterative development cycles.

• Experience

working as a Business Analyst or Functional Consultant on medium to large-sized projects.

• Enterprise

business architecture experience.

• Experience

developing complete business cases from start to finish.

Nice to Have

• Prior public-sector experience.

Work Arrangement

• 5

days onsite.

About Symbiotic Digital.

Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.) We serve customers in two ways, we provide:

• Digital

Experts: IT Consulting expertise. Bright Minds That Produce Proven Results

• Recruitment:

Find The Right People You Need

Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company.

Learn more online at https://www.symbioticgroup.com/home-sd/.

Please submit your most recent resume to: RecDep@symbioticgroup.com

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