Data & Governance Analyst

Data and artificial intelligence are central to Heathrow’s future. We are looking for a Data and AI Governance Analyst to help us manage data responsibly, improve our governance arrangements and support informed decision-making across the airport.

In this role, you will examine how governance policies, controls and responsibilities operate in practice. You will work with colleagues across data, technology, cyber security, legal, procurement and data protection, turning evidence into clear findings and practical recommendations.

This is an opportunity to contribute to Heathrow’s ambition to become one of the world’s most digitally, data and artificial intelligence advanced airports.

Responsibilities

• Deliver critical Data & AI governance capabilities (people, process and technology solutions) and controls in partnership with critical stakeholders - Enterprise Risk Management, Data Protection, Cybersecurity, Legal, Procurement, Security Intelligence, etc.
• Analysing Data & AI platforms and products to identify opportunities to improve governance, data quality, accountability and responsible use.
• Driving the successful adoption of Data & AI governance policies, standards, guidance and operating procedures, from draft through to implementation and monitoring.
• Assessing AI use cases and technology initiatives to help ensure they are deployed responsibly and in line with regulatory, ethical and organisational requirements.
• Owning governance-related change activities, including stakeholder engagement, communications, awareness and adoption of governance controls.
• Analyse the value of data and AI governance to the business, articulating the financial and operational benefit of activities beyond compliance.

Qualifications

• Analyse governance and controls: Apply experience from data & AI management, governance, risk, compliance or assurance to assess how controls operate within a complex organisation and turn findings into clear risks, recommendations and actions.
• Support policy and standards implementation: Contribute to the development, maintenance or implementation of policies, standards, procedures or guidance and work with stakeholders to embed new processes, controls, technologies or ways of working.
• Work across different specialisms: Collaborate effectively with technical and non-technical stakeholders and communicate findings in accessible language.
• Understand modern data environments: Demonstrate knowledge of cloud-based data platforms, governance tooling, data management practices, AI governance methodologies.
• Understand regulatory and governance requirements: Demonstrate an awareness of regulations and frameworks such as UK GDPR, the Data Protection Act 2018, NIS2, ISO 27001, ISO/IEC 42001 and emerging AI governance requirements (EU AI Act, NIST AI RMF).

Desirable

• Experience in aviation, transport, critical national infrastructure or another regulated environment.
• Experience supporting a data governance, information governance, cyber governance, AI governance, compliance or assurance capability.

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

With 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms and networks to keep our airport running smoothly, 24 hours a day, 365 days a year.

Join us, and you'll thrive on the buzz of providing the technology, data, cyber and digital capabilities that run all the services you'd expect to see in a city, and more. Tech at Heathrow isn't typical. The scale and non-stop nature of our airport make it truly unique.

Our Data, Digital and Technology team are leading the way in innovations that will make our airport more efficient, resilient and competitive in an increasingly digital marketplace, as well as keeping Heathrow safe and secure.

Every day will test your skills and give you the opportunity to make your mark. We're constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues and partner businesses.

It means the chance to work on a huge variety of inspiring projects and to develop in lots of exciting directions. Our team covers technology, cyber defence, data and digital, offering one-of-a-kind careers you won't find anywhere else.