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QA ANALYST - SERVICENOW

Black Financial Consult $500–$750/yr

Jun 26
Remote qa Senior (5-10 yrs) Contractor
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About the role

The QA Analyst will design and execute test cases, test scenarios, and test plans for ServiceNow applications. They are responsible for performing functional, regression, and integration testing while collaborating with cross-functional teams to resolve defects.

What they look for

ServiceNow Manual testing Functional testing Regression testing Integration testing UAT Test case design Defect tracking API testing Postman Agile SDLC Requirement traceability Workflow testing Release validation

Requirements

Candidates must have 3-5 years of experience in software testing or QA roles with a strong background in ServiceNow or enterprise platforms. Proficiency in Agile methodologies and software testing standards is required.

Full description

This is a remote position.

The QA Analyst will be responsible for designing and executing test cases, validating system functionality, and ensuring quality across ServiceNow implementations. The role focuses on functional testing, regression testing, defect management, and ensuring business requirements are accurately delivered.

Key Responsibilities

  • Design and execute test cases, test scenarios, and test plans for ServiceNow applications.
  • Perform functional, regression, integration, and user acceptance testing (UAT).
  • Identify, log, track, and retest defects through resolution.
  • Validate business requirements against system implementations.
  • Collaborate with developers, business analysts, and product teams to resolve issues.
  • Support testing of workflows, configurations, and integrations within ServiceNow.
  • Maintain test documentation and ensure requirement traceability.
  • Participate in Agile ceremonies including sprint planning and reviews.
  • Support continuous improvement of QA processes and testing standards.
  • Assist in release validation and production readiness checks.

Required Qualifications

  • 3-5 years of experience in software testing or QA roles.
  • Strong experience testing ServiceNow or similar enterprise platforms.
  • Solid understanding of software testing methodologies and SDLC.
  • Experience working in Agile environments.

Technical & Functional Skills

  • Manual testing (functional, regression, integration, UAT)
  • Test case design and execution
  • Defect tracking and reporting
  • ServiceNow testing (workflows, modules, configurations)
  • Basic API testing (Postman preferred)

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