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XPT Software Australia Pty Ltd

Dynatrace Observability SRE

XPT Software Australia Pty Ltd Sydney, New South Wales, Australia

IT Services and IT Consulting · 51-200 employees

11 h ago
sre Principal (10+ yrs) Contractor Australia
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About the role

Lead enterprise observability strategy, governance, and Dynatrace implementation across applications, infrastructure, and digital services. Optimize monitoring and AIOps, define service-level objectives and error budgets, and integrate observability with ITSM, cloud platforms, CI/CD, and DevOps/SRE workflows.

What they look for

Dynatrace Observability Strategy Application Performance Monitoring Infrastructure Monitoring Real User Monitoring Synthetic Monitoring Log Analytics Davis AI OneAgent Smartscape PurePath AWS Azure Google Cloud Platform Kubernetes OpenTelemetry

Requirements

The role requires extensive monitoring, observability, or SRE experience, including hands-on Dynatrace expertise and leadership of enterprise-scale implementations or migrations. Candidates should have experience with cloud environments, Kubernetes and microservices, observability frameworks, ITIL processes, and Agile delivery; a Dynatrace Associate certification is preferred.

Full description

Job Description: Dynatrace Observability SME

Role Overview

The Dynatrace SME is responsible for driving the enterprise observability strategy and leading the implementation, governance, and optimization of Dynatrace across applications, infrastructure, and digital services. This role combines deep technical expertise with leadership responsibilities to enable proactive monitoring, AIOps, and business-aligned observability outcomes.

Key Responsibilities

Observability Leadership & Strategy

· Define and own the enterprise observability strategy aligned to business KPIs (availability, MTTR, user experience)

· Drive adoption of observability practices across engineering, SRE, and operations teams

· Establish observability maturity roadmap

· Lead governance framework including standards, policies, and best practices

Platform Implementation & Engineering

· Lead end-to-end Dynatrace implementation across hybrid/multi-cloud environments

· Configure APM, infrastructure monitoring, RUM, Synthetic, and log analytics capabilities

· Enable AI-driven monitoring (Davis AI) for anomaly detection and RCA

· Drive proactive incident detection, reduction in noise, and alert rationalization

· Define SLIs, SLOs, and error budgets aligned to business services

· Design scalable architecture including OneAgent, ActiveGate, and cluster setup

Integration, Automation & DevOps Alignment

· Integrate Dynatrace with ITSM (ServiceNow), CI/CD pipelines, and cloud platforms

· Enable automation, self-healing, and event-driven workflows

· Promote observability-as-code using APIs, Terraform, and OpenTelemetry

· Embed observability into DevOps/SRE lifecycle

Required Skills & Qualifications

Technical Skills

· Strong hands-on Dynatrace experience (APM, Infra, RUM, Synthetic, Logs)

· Expertise in OneAgent, Smartscape, PurePath, Davis AI

· Experience with cloud (AWS, Azure, GCP) and Kubernetes/microservices

· Knowledge of observability frameworks (metrics, logs, traces, OpenTelemetry)

Other Skills

· Knowledge of ITIL processes (Incident, Problem, Change Management)

· Experience in Agile/Scrum delivery environments

· Strong debugging, troubleshooting, and analytical skills

Experience Requirements

· 10+ years in monitoring / observability / SRE roles

· 3–5+ years hands-on Dynatrace experience

· Experience leading enterprise-scale observability implementations and migrations

· Dynatrace certifications Associate preferred

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