Project Manager, Managed Care

Overview

About This Role

Location: Part time/Remote

The Project Manager, Managed Care serves as a key liaison among payors, the Corporate Managed Care team, and functional support teams across Acadia facilities. Working closely with the Director of Managed Care, this role leads cross-functional initiatives focused on evaluating and optimizing workflows, improving operational efficiency, and enhancing departmental accountability.

The Project Manager is responsible for identifying process gaps, developing sustainable solutions, and coordinating strategic projects that support departmental, divisional, and enterprise-wide objectives. As the central resource for Managed Care initiatives, this role also drives transparency and performance management by improving the visibility, tracking, and reporting of key departmental performance indicators (KPIs).

Our Mission

At Acadia, we exist to Lead Care with Light. Every day, our teams help improve lives, inspire hope, and elevate communities through compassionate behavioral healthcare.

Responsibilities

What you’ll do…

• Evaluate existing workflows, processes, and procedures to identify operational gaps and opportunities for improvement.
• Partner with department, division, and corporate leaders to prioritize areas requiring additional structure, standardization, or process redesign.
• Develop and maintain practical sustainable solutions to improve cross-functional operational performance
• Identify opportunities to streamline functions, efforts, and workflows.
• Coordinate and manage projects from exploration through to implementation, completion and/or maintenance.
• Develop project plans which outline project objectives, deliverables, timeline, responsible owners, and milestones.
• Monitor project progress, identify potential barriers, and proactively escalate risks.
• Maintain centralized tracking tools to provide visibility into project status.
• Establish measurable indicators to evaluate effectiveness of implemented process improvements.

STANDARD EXPECTATIONS:

• Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.

• Communicate clearly and effectively to internal and external stakeholders.

• Develops constructive and cooperative working relationships and maintains them over time.

• Encourages and builds mutual trust and respect with team members.

• Maintains regular and predictable attendance.

Qualifications

What you'll bring...

Minimum

• BA/BS degree in Business Administration, Healthcare Administration or Project Management preferred, but not required. Must have high school diploma or equivalent experience.

• Minimum three (3) years of healthcare experience is required; behavioral healthcare preferred.

• Must have two (2) years working in project management, business operations, process improvement, or healthcare administration.

• Strong organizational, analytical, problem solving and communication skills.

• Commitment to strong documentation and diligent follow-up.

• Ability to independently manage multiple initiatives while maintaining attention to detail.

• Demonstrated proficiency in Microsoft Word, Excel, Access, Power Point, Outlook and Project Tracking tools are required. Experience with Microsoft Power BI and SharePoint preferred.

• Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.

• Capable of working within established policies, procedures and practices prescribed by the organization.

OTHER FUNCTIONS:

• Perform other duties as assigned.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Not Applicable

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.