Junior Business Analyst – AI & Technology

Junior Business Analyst – AI & Technology

Full-Time | Remote – South Africa

Role Description

We are looking for an enthusiastic and motivated Junior Business Analyst – AI & Technology to join a growing technology business. This is an entry-level role designed for someone who is curious about AI, eager to learn, and keen to develop real-world skills in a fast-moving environment.

You will work alongside experienced colleagues to support the delivery of AI-powered solutions for clients. From day one, this is a client-facing role; you will communicate directly with clients via video calls and messaging platforms, so strong communication skills and a professional manner are essential.

You don't need experience in AI; the company will invest in your training and development. What matters most is the right attitude: curious, communicative, analytical, dependable, with good attention to detail, and genuinely excited about what AI can do in the real world.

Key Responsibilities

Client communication and support

• Communicate professionally with clients via video calls and messaging platforms

• Support senior team members in capturing and documenting client requirements

• Assist with follow-up communications and keeping clients informed of progress

• Build positive client relationships through clear, responsive, and professional communication

AI and prompt development

• Support the testing and refinement of prompts for AI tools

• Review and quality-check AI-generated outputs for accuracy and usefulness

• Help document repeatable AI workflows and processes

• Assist in rolling out AI solutions within client businesses under supervision

Business analysis support

• Assist in gathering and documenting business requirements

• Help map business processes with guidance from senior colleagues

• Support data collection and basic reporting tasks

Documentation

• Create clear, structured documentation covering requirements, process notes, and workflow summaries

• Maintain accurate records to support team operations and client delivery

Essential Requirements

• Excellent communication skills, written and verbal, with the confidence to engage clients professionally (essential)

• Friendly, professional manner with a client-first attitude

• Genuine curiosity about AI and emerging technology

• Good organisational skills and attention to detail

• Basic digital literacy, comfortable with email, video calls, and online tools

• Willingness to learn, take feedback, and grow quickly

• A positive, can-do attitude and team-player mindset

• Basic knowledge of AI and LLMs

What to Expect

• Structured onboarding and hands-on training from day one

• Direct exposure to live client work, not just theory

• Work closely with experienced colleagues and senior leadership

• A supportive environment that invests in your development

• Clear progression opportunities as the business scales

Location and Ways of Working

This is a full-time, remote role based in South Africa.