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KONAMI GAMING INC

Technical Solutions Engineer III

KONAMI GAMING INC Las Vegas, Nevada, United States

Gambling Facilities and Casinos · 501-1,000 employees

Yesterday
solutions-engineer Mid (2-5 yrs) Full-time United States
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About the role

Troubleshoot and resolve escalated customer issues related to the SYNKROS application, interfaces, and database. Maintain communication with R&D and vendors to report discrepancies and track bug fixes through to resolution.

What they look for

Java Oracle DB PL/SQL SQL RabbitMQ Eclipse GIT JIRA Zendesk Application Design Debugging Performance Tuning Software Troubleshooting Technical Support

Requirements

Requires a Bachelor's degree in Computer Science or a closely related field. Candidates must have at least 24 months of experience in software engineering or a related role with proficiency in Java, Oracle DB, and SQL.

Benefits

Standard Benefits

Full description

Job DetailsJob Location: Las Vegas - LAS VEGAS, NV 89119Position Type: Full TimeEducation Level: 4 Year DegreeEmployer:                                            Konami Gaming, Inc.   

Positions Available:                         Multiple positions available

Position Location:                            Las Vegas, NV

Position:                                              Technical Solutions Engineer III  

 

Job Duties:

 

Troubleshoot and resolve escalated customer issues related to the SYNKROS application, interfaces, and database. Communicate with customers and vendors as needed to address SYNKROS-related issues. Report discrepancies, changes, or recommendations to senior management and submit bug fixes to R&D and track resolution through to customer service. Maintain ongoing communication with R&D to stay informed on new functionality from each development cycle. Develop and utilize SQL scripts for SYNKROS issue investigation, resolution, and reporting. Various Worksites: Occasional travel to customer locations within the Southwest Region of the United States for client support. Travel is limited to 1 trip every 2-3 years based on client needs.

 QualificationsJob Requirements:         

 

Education Requirements:

Bachelor’s degree in Computer Science, or closely related. Employer will accept an advanced degree if in the same field.

 

Experience Requirements:

24 months of experience in job offered, Software Engineer, or closely related.

 

Special skills requirements:

Experience in application design, implementation, maintenance, and support. Proficient in Java application development using Eclipse, with backend expertise in Oracle DB. Experience in project and issue tracking using GIT, JIRA and Zendesk. Proficient in implementing and troubleshooting RabbitMQ for messaging. Proficient in writing and debugging PL/SQL scripts as implemented on Oracle DB. Proficient in fine-tuning application and query performance on both Java code and Oracle DB. Resolved bugs and defects through thorough debugging and testing.

 

 

Salary:                                                   Available upon request   

Work Schedule:                                40 hours/week

 

Qualified applicants send resumes and apply at: http://www.konamigaming.com/careers, ref job#MP01.  EOE.  Standard Benefits. #LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI

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