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Almo

Salesforce Administrator

Almo Philadelphia, Pennsylvania, United States

Technology, Information and Media · 1,001-5,000 employees

Oct 05
salesforce Mid (2-5 yrs) Full-time United States
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About the role

The Salesforce Administrator manages the configuration, maintenance, and security of the company's Salesforce Sales Cloud environment. This role translates business requirements into scalable solutions while ensuring system reliability and supporting user adoption.

What they look for

Salesforce Administration Salesforce Flow Sales Cloud Salesforce CPQ Security Administration System Configuration Data Integrity User Adoption Troubleshooting Sandbox Testing Release Management Requirements Analysis Marketing Cloud Experience Cloud Data Cloud Platform Governance

Requirements

Candidates must have at least 3 years of hands-on Salesforce administration experience and a Salesforce Administrator certification. Proficiency in Salesforce Flow, security administration, and complex business processes is required.

Full description

Reports To: Kristi Valente, Director, Sales Operations Function: Sales Operations, Commercial Excellence Location: Philadelphia

Position Summary

The Salesforce Administrator supports the administration, configuration, maintenance, security, and ongoing optimization of the company's Salesforce Sales Cloud environment across multiple business divisions.

Working under the direction of the Salesforce Platform Owner, this role translates approved business requirements into scalable Salesforce solutions while providing day-to-day platform support and ensuring system reliability, data integrity, and user adoption.

Key Responsibilities

  • Administer Salesforce users, roles, profiles, permission sets, licenses, security, and access.
  • Configure and maintain objects, fields, record types, page layouts, Lightning pages, validation rules, Flows, and other Salesforce automation.
  • Support Salesforce CPQ, Einstein Activity Capture, custom applications, and division-specific Salesforce processes.
  • Troubleshoot user issues, automation failures, production defects, and system configuration problems.
  • Support Salesforce integrations and coordinate technical troubleshooting with IT, developers, consultants, and third-party partners.
  • Monitor platform health, storage, archiving, automation performance, and other administrative controls.
  • Manage sandbox testing, deployments, release readiness, and configuration documentation.
  • Evaluate Salesforce seasonal releases and recommend applicable platform improvements.
  • Support onboarding, user training, SOP development, and adoption of approved Salesforce processes.
  • Assist with platform enhancements and projects across Pro AV, Consumer, Appliances, and other supported business functions.

Qualifications

  • 3+ years of hands-on Salesforce administration experience in a complex Salesforce environment.
  • Salesforce Administrator certification required;
  • Advanced Administrator and/or Platform App Builder preferred.
  • Experience with Salesforce Flow, security/access administration, reporting, and complex business processes.
  • Experience with Sales Cloud, Marketing Cloud, Experience Cloud and Data Cloud
  • Salesforce CPQ and integration experience strongly preferred.
  • Strong troubleshooting, documentation, communication, and requirements-analysis skills.
  • Ability to manage multiple priorities while working within established platform governance and architecture.

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