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Oivan Group Oy

Senior Delivery Manager

Oivan Group Oy Bangkok, Thailand

Software Development · 201-500 employees

7 h ago
project-manager Senior (5-10 yrs) Full-time Thailand
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About the role

You will lead the Bangkok delivery center, overseeing a team of 20-30 developers to ensure high-quality, cost-efficient project delivery. Responsibilities include managing customer relationships, driving AI adoption in workflows, and reporting on team performance and profitability against KPIs.

What they look for

Software delivery management SDLC Team leadership Project estimation Resource allocation KPI management Customer relationship management AI adoption Business requirements documentation Functional requirements documentation Quality assurance Commercial focus English communication

Requirements

The ideal candidate has proven experience in international software delivery management and a strong understanding of SDLC practices. You must possess excellent English communication skills, a commercial mindset, and the ability to lead and motivate a team effectively.

Full description

What We Need

About the role As Senior Delivery Manager, you will lead Oivan’s Thailand delivery operations and our Bangkok delivery center of approximately 20–30 developers. You will ensure our teams deliver high-quality work to international customers in a cost-efficient way, with work allocated effectively across projects.

What You'll Do

Key responsibilities  • Lead by example in the customer SDLC process, including evaluation of BRDs and FRDs  • Own job estimation, from detailed task estimates to international work package estimations  • Build and maintain a cost-efficient delivery structure and allocate resources to projects accordingly  • Drive AI adoption across estimation, delivery, documentation, reporting and QA testing  • Lead, develop and motivate the Thai delivery team  • Report on delivery performance and KPIs to management

  • Drive team utilization, billability and profitability by aligning available resources with project demand and business priorities.
  • Manage customer relationships and delivery escalations, ensuring customer satisfaction and predictable delivery outcomes.

What You Have

Tech Key KPIs  • Team fill rate and utilisation  • Accuracy of future estimations  • Team profitability  • Customer satisfaction

What we are looking for  • Proven experience in software delivery management, ideally in an international setting  • Strong English communication skills, both written and spoken  • A process-oriented mindset with a solid understanding of SDLC practices  • Understanding of how to lead and get the best out of a Thai team  • A strong commercial focus and the ability to manage against KPIs  • Interest in using AI to improve delivery efficiency and quality  • Willingness to travel approx. 10% of the time What We Offer

Who We Are

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