About the role

The Data Analyst will prepare operational reports, dashboards, and KPIs while ensuring data accuracy across business systems. They will also coordinate resource scheduling and collaborate with cross-functional teams to drive operational excellence.

What they look for

Data Analysis Operational Reporting Excel Salesforce Power BI Business Operations Resource Planning Project Coordination Data Quality KPI Tracking Financial Analysis Communication Problem Solving Attention To Detail Cybersecurity Awareness

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess 1-3 years of experience in business operations or analytics. Proficiency in advanced Excel and experience with reporting tools like Salesforce or Power BI are required.

Full description

Kroll is seeking a detail-oriented and analytical Data Analyst - Operations, to support their service line Operations teams in driving operational excellence across a global consulting practice.

This role is ideal for an early-career professional who enjoys working with data, improving processes, supporting business operations, and collaborating with stakeholders across multiple functions. The Operations Analyst will help ensure the accuracy of operational data, support business reporting, coordinate operational activities, and contribute to initiatives that improve the efficiency and effectiveness of their service line.

The successful candidate will develop a broad understanding of professional services operations, project delivery, resource planning, and business performance within a fast-paced cybersecurity environment.

Day to Day responsibilities

Operational Reporting & Analytics

Prepare and maintain operational reports, dashboards, and KPIs.
Support reporting related to revenue, backlog, pipeline, utilization, resource capacity, service delivery, and business performance.
Analyze operational data to identify trends, risks, and opportunities for improvement.
Translate data into concise, actionable insights for leadership reviews and business discussions.
Assist with ad hoc analysis requests from leadership and cross-functional stakeholders.

Data Quality & Business Operations

Validate and maintain operational data across key business systems.
Perform routine audits to ensure data accuracy, completeness, and consistency.
Identify and escalate data quality issues that may impact reporting, forecasting, or decision-making.
Support governance processes and operational standards across the practice.
Document business rules, reporting logic, and operational procedures.

Project & Resource Coordination

Assist with resource scheduling, tracking, and coordination activities.
Support project administration tasks, including data maintenance, reporting, and operational follow-up.
Help monitor workload trends and resource utilization across the practice.
Escalate operational risks, bottlenecks, or process gaps for resolution.

Cross-Functional Collaboration

Partner with Finance, Sales Operations, and Delivery teams.
Support communication, reporting, and operational planning activities.
Contribute to a culture of accountability, continuous improvement, and operational excellence

Essential Traits

A proactive, detail-oriented problem solver.
Someone who enjoys working with data and improving processes.
A collaborative team player who can support leaders in a fast-paced environment.
An individual interested in growing into broader Operations and Strategy roles over time.

Prerequisites

Bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field.
1-3 years of experience in business operations, analytics, sales operations, project coordination, or a similar role.

Advanced Excel skills and strong analytical capabilities.

Experience with Salesforce, Power BI, or similar reporting tools preferred.

Strong attention to detail, organization, and communication skills.

Interest in cybersecurity and professional services operations.

Ability to manage multiple priorities in a fast-paced environment.

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