Lead System Administrator & Infrastructure
Apparel Group Dubai, Dubai, United Arab Emirates
Retail Apparel and Fashion · 1,001-5,000 employees
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About the role
The Lead System Administrator will manage and optimize the organization's hybrid IT infrastructure, ensuring high availability, security, and performance across on-premises and cloud environments. This role is responsible for overseeing identity services, disaster recovery, cloud migration, and continuous infrastructure modernization.
What they look for
Requirements
The candidate must possess a Bachelor's degree and extensive experience in managing enterprise-level compute, storage, and virtualization environments. Proficiency in Microsoft 365, Azure, OCI, and infrastructure security hardening is required to support the organization's operational needs.
Full description
KEY RESPONSIBILITY . Infrastructure Management
- Manage and maintain the organization’s enterprise infrastructure environment.
- Ensure infrastructure availability, stability, performance, and capacity.
- Drive infrastructure lifecycle management, upgrades, and continuous optimization.
2. Compute, Virtualization & Storage
- Administer enterprise compute, virtualization, and storage environments.
- Monitor resource utilization, capacity, and performance.
- Support infrastructure expansion, consolidation, and technology refresh initiatives.
3. Identity & Enterprise Systems
- Manage enterprise identity, authentication, access, and directory services.
- Administer core Windows and enterprise infrastructure services.
- Ensure appropriate access controls, policies, and operational standards.
4. Patch, Monitoring & Security Management
- Manage enterprise patching and infrastructure vulnerability remediation.
- Maintain proactive infrastructure monitoring and performance management.
- Support infrastructure security controls, compliance, and operational hardening.
5. Backup, Disaster Recovery & Business Continuity
- Manage enterprise backup and recovery operations.
- Maintain and test Disaster Recovery and Business Continuity capabilities.
- Ensure defined recovery objectives and infrastructure resilience are maintained.
6. Microsoft 365 & Collaboration Services
- Administer and support Microsoft 365 enterprise services.
- Manage service availability, configuration, security, and user access.
- Support collaboration and productivity platform adoption and optimization.
7. Cloud Infrastructure
- Administer and support enterprise cloud infrastructure across Azure and OCI.
- Monitor cloud performance, availability, security, and capacity.
- Support cloud migration, integration, optimization, and modernization initiatives.
8. Secure Connectivity & Remote Access
- Manage secure remote access and connectivity services.
- Ensure availability and security of remote infrastructure access.
- Support secure access requirements for users, applications, and operational teams.
9. Service Operations & Vendor Management
- Provide L2/L3 technical support and infrastructure troubleshooting.
- Manage incidents, problems, changes, and infrastructure-related service requests.
- Coordinate with technology vendors, partners, and service providers to ensure effective service delivery.
10. Infrastructure Projects & Continuous Improvement
- Participate in and deliver infrastructure projects, upgrades, and modernization initiatives.
- Identify opportunities for automation, standardization, and operational improvement.
- Maintain technical documentation, procedures, and infrastructure knowledge repositories
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