Technical Writer

Technical Writer

 

About PROENERGY

PROENERGY is an engineering, R&D, and manufacturing powerhouse. The company addresses every need for fast-start power generation: turbine and package manufacturing, turnkey project execution, power purchase agreements, and asset lifecycle care for turbines and plants. Where others see impossible energy challenges, PROENERGY provides innovative aeroderivative solutions.

 

Our Footprint

PROENERGY delivers fast-start, dispatchable power solutions from worldwide centers for aeroderivative excellence. We are investing more than $1 billion through 2028 in infrastructure to serve our customers.

In Sedalia, Missouri, our 600,000 sq ft Center for Excellence in Manufacturing—a world-class investment in fast-start power and the only campus of its kind in the world—is growing by 40 percent.

In Houston, Texas, our 500,000 sq ft Center for Excellence in Lifecycle Care features a Level-IV depot and aero repair facility, which executes comprehensive services for aeroderivative engines under one roof.

In Kansas City, we have an office with an Engineering team that supports our sought-after solutions for turnkey projects and contracted power.

And our worldwide service centers ensure local service expertise near our customers. Our expanding service footprint includes Phoenix, Buenos Aires, New Brunswick, and additional locations in Europe, Australia, and Southeast Asia.

 

Our Philosophy

We take care of our people and strive to make a positive difference for the world. We offer competitive pay, excellent benefits that include Medical, Dental, Vision, and Life/Disability Insurance at minimal cost to the employee, 10 paid holidays, paid time off, and a 401K plan. If you are looking for a rewarding career and possess specialized knowledge and quality-oriented problem-solving skills, we encourage you to apply today.

 

 

Position Summary

 

The Technical Writer is responsible for researching, developing, editing, and maintaining a wide range of technical and training documentation that supports customers, field personnel, service teams, engineering, operations, and internal employees. This role transforms complex technical information into clear, accurate, user-friendly content that improves product understanding, operational performance, safety, and knowledge transfer.

The Technical Writer works closely with subject matter experts (SMEs), engineering, field services, product management, training, quality, and operations teams to create documentation that supports the full product and service lifecycle. Deliverables may include customer manuals, technical manuals, maintenance procedures, work instructions, training materials, eLearning content, knowledge articles, standard operating procedures (SOPs), and digital learning resources.

 

Reports To: Director Training

Work Location: 6401 North Eldridge Pkwy., Houston, TX 77041

 

Position Responsibilities

 

Technical Documentation Development

• Create, update, and maintain customer-facing and internal technical documentation.

• Develop equipment manuals, operation manuals, maintenance manuals, troubleshooting guides, installation procedures, and service bulletins.

• Translate complex technical concepts into clear, concise, and user-friendly documentation.

• Ensure documentation aligns with company standards, branding, and document control requirements.

• Organize and structure content for both print and digital delivery.

Training Content Development

• Develop instructor-led training (ILT) materials, participant guides, presentations, exercises, and assessments.

• Create eLearning storyboards, scripts, course content, and supporting resources.

• Partner with trainers and SMEs to ensure technical accuracy and instructional effectiveness.

• Design content that supports adult learning principles and workforce development initiatives.

• Update training materials based on product changes, field feedback, and lessons learned.

Content Management and Quality Assurance

• Maintain document version control and revision histories.

• Review documentation for accuracy, consistency, clarity, grammar, and compliance.

• Conduct periodic audits of existing content to identify gaps and improvement opportunities.

• Ensure information remains current with engineering changes, product enhancements, and operational updates.

• Support documentation governance and content lifecycle management processes.

Research and Collaboration

• Interview engineers, technicians, operators, trainers, and other SMEs to gather technical information.

• Participate in product reviews, design meetings, service reviews, and training development projects.

• Observe equipment operation, maintenance activities, and field processes to accurately document procedures.

• Collaborate with cross-functional teams to develop and improve documentation standards.

Visual Content Development

• Create and edit technical illustrations, diagrams, process flows, screenshots, and visual aids.

• Work with engineering drawings, schematics, and CAD-generated images to support technical documentation.

• Ensure visual elements enhance comprehension and support operational efficiency.

Continuous Improvement

• Contribute to the development of writing standards, templates, style guides, and best practices.

• Recommend improvements to documentation tools, processes, and technologies.

• Support knowledge management initiatives and organizational learning programs.

 

Required Qualifications

• Bachelor's degree in Technical Communication, English, Journalism, Engineering Technology, Education, Communications, or a related field; or an equivalent combination of education and experience.

• Minimum 3 years of technical writing experience in industrial, manufacturing, engineering, energy, aerospace, technology, or related technical environments.

• Demonstrated experience creating technical manuals, procedures, and instructional content.

• Excellent written, verbal, and interpersonal communication skills.

• Strong attention to detail and commitment to accuracy.

• Ability to manage multiple projects and deadlines simultaneously.

• Proficiency with Microsoft 365 applications, including Word, PowerPoint, Excel, and Teams.

• Ability to travel to PROENERGY locations, construction sites, package facilities, power plants, and customer locations, typically 25% to 50% depending on project activity.

• Must be fluent in English, with strong speaking, reading, writing, and comprehension skills.

• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

• Successful candidate will need to satisfactorily complete pre-employment drug screen and background check. 

 

Desired Qualifications

• Experience supporting power generation, energy, industrial manufacturing, rotating equipment, controls systems, or heavy industry.

• Familiarity with learning management systems (LMS) and instructional design methodologies.

• Experience developing eLearning content using tools such as Articulate Storyline, Rise, Camtasia, Adobe Captivate, or similar platforms.

• Knowledge of structured authoring, content management systems, and document control processes.

• Experience working directly with engineers, technicians, and field service organizations.

• Understanding of adult learning principles and technical training development.

Physical Requirements 

• Ability to sit, stand, and work on a computer for extended periods.

• Ability to walk for lengthy distances on the shop floor while observing technicians.

• Ability to occasionally lift up to 25 pounds.

• May require travel to operational facilities, training centers, manufacturing locations, customer sites, or field locations to observe equipment and processes.

 

It is PROENERGY’s policy to provide equal opportunity in employment to all its employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, national origin, marital status, ancestry, medical condition, military status, or any other characteristic protected by State or Federal law.