Sales Engineer
Henkel group Biên Hòa, Đồng Nai Province, Vietnam
Manufacturing · 10,001+ employees
About the role
This role drives sales growth and customer partnerships within the footwear manufacturing industry by executing sales strategies and managing key accounts. The position also collaborates with cross-functional teams to support product implementation, technical service, and operational efficiency.
What they look for
Requirements
Candidates should have knowledge of chemical processes and materials, along with experience in the footwear manufacturing industry. Strong English communication skills and proficiency in digital tools like Microsoft Excel and PowerPoint are required.
Benefits
Full description
About this Position
This role drives sales growth and customer partnerships within the footwear manufacturing industry by executing sales strategies, managing key accounts, and identifying new business opportunities. Working closely with cross-functional teams, the position supports product implementation, customer engagement, and commercial excellence while achieving sales, profitability, and sustainability objectives. The role also leverages market insights, CRM tools, and data analytics to strengthen customer relationships, enhance operational efficiency, and deliver long-term business growth. What you´ll do
- Execute sales strategies and business plans aligned with the Strategic Business Unit (SBU) and sustainability objectives to maintain existing accounts, strengthen customer relationships, and acquire new business opportunities.
- Develop and implement tailored account action plans based on customer roadmaps to foster customer loyalty and build long-term strategic partnerships.
- Achieve sales and distribution targets, including KPI, OSG, PC%, and GP% objectives, within the assigned territory or key accounts.
- Build and maintain strong customer relationships by driving customer-centric initiatives and proactively incorporating customer feedback into business activities.
- Collaborate closely with Key Account Managers (KAMs) and the broader Sales team to align on customer priorities, account strategies, market activities, and pricing positioning.
- Partner with Technical Customer Service teams to support product trials, address technical inquiries, and resolve customer concerns or complaints in a timely manner.
- Conduct regular field visits, market assessments, jobsite inspections, and retail/store audits to monitor product implementation, promotional activities, inventory levels, and identify business opportunities or gaps.
- Coordinate with Technical Advisors to ensure effective delivery of training and education programs while measuring their impact on sales performance and customer engagement.
- Manage the end-to-end order process, negotiate commercial agreements, and ensure accurate completion of administrative tasks related to reporting, contract management, and customer documentation.
- Monitor accounts receivable and overdue payments, implement order holds when necessary, and leverage CRM systems, data analytics, and automation tools to drive sales effectiveness and operational efficiency.
What makes you a good fit
- Strong proficiency in English communication.
- Knowledge of chemical processes and materials.
- Experience in the footwear/shoe manufacturing industry.
- Proficient in digital tools, including Microsoft Excel
and PowerPoint
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Group Medical Insurance for employees and eligible dependents
- Annual Leave
- Annual Physical Examination
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
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