Principal Solutions Engineer

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Principal Solutions Engineer to join our Solution Consulting team. This is a Hybrid role, reporting to the Director Sales Engineer. As the Principal Solutions Engineer, you will be a pivotal technical leader driving the strategy that aligns our innovative security solutions with the complex business needs of enterprise clients. You will own the technical sales motion, foster executive-level relationships, and scale processes that ensure consistent, high-impact wins across the territory.

What you’ll do (Role Expectations)

• Collaborate with sales leadership and clients to develop and execute winning segment and account-level strategies, owning the technical sales motion from start to finish

• Refine and scale core sales engineering processes to ensure consistency, efficiency, and high performance across the region

• Act as a key technical leader and executive sponsor for strategic customers and partners, representing the company at industry events, forums, and executive briefings

• Drive the technical strategy that aligns our innovative security solutions with the complex business needs of enterprise clients

Who You Are (Success Profile)

• You act like an owner, operating with integrity and navigating seamlessly between high-level strategy and hands-on execution.

• You are a learner with a true growth mindset who actively seeks feedback to become a better partner and teammate.

• You are customer-obsessed, building deep empathy for customers and anchoring every decision in solving their real-world problems.

• You operate with urgency, understanding that speed and quality are not mutually exclusive and maintaining a relentless focus on execution.

• You are resilient and adaptable, maintaining composure in high-pressure situations and guiding teams through complexity with a steady hand.

What We’re Looking for (Minimum Qualifications)

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving

• Bachelor’s Degree in Technology, a related field, or equivalent professional experience

• 10 plus years of extensive professional experience in Sales Engineering, Solutions Consulting, or Solutions Architecture

• Proven experience selling network security technologies, including SD-WAN, routing protocols, SWG, routing, proxies, firewalls, SSL/IPsec, VPNs, DLP, and end-user monitoring

What Will Make You Stand Out (Preferred Qualifications)

• Industry certifications such as CCNP, JNCIP, PCNSA, CISSP, or CCSP

• A leadership style that balances high-level strategy with the ability to roll up your sleeves for strategic account wins

• Deep understanding of complex, multi-year sales cycles and expertise in value-based storytelling

#LI-Hybrid

#LI-LK2

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans

• Time off plans for vacation and sick time

• Parental leave options

• Retirement options

• Education reimbursement

• In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.