JobCubby JobCubby
Sign up
Aeroman

SMS & QA Manager

Aeroman Jacksonville, Florida, United States

Airlines and Aviation · 1,001-5,000 employees

Oct 16
qa Mid (2-5 yrs) Full-time United States
Create a free account to apply — email only, no card. You can also save this posting or score it against your profile with AI.

Applying here? Try the free cover letter tool — paste this posting and your résumé, no account needed.

About the role

Develop and administer the company Safety Management System, including risk assessments, hazard identification, safety analysis, investigations, and safety training. Manage quality assurance and internal evaluation activities, audit follow-up, regulatory affairs, technical library resources, and liaison with the FAA, customers, and internal departments.

What they look for

Safety Management Systems Quality Assurance Aviation Safety Risk Management Hazard Identification Change Management Safety Analysis Data Analysis Audit Management Root Cause Analysis Regulatory Compliance Training and Facilitation Database Management Project Management Written and Oral Communication

Requirements

Requires a bachelor’s degree in aviation, safety, business management, or a related field, plus at least three years of aviation safety experience, or an equivalent combination of education and experience. Candidates should have knowledge of air carrier operations, aviation safety and quality principles, regulatory agencies, database management, Microsoft Office tools, and experience developing and delivering training.

Full description

Job Details

Description

INTERESTED IN APPLYING FOR THE POSTED POSITION?

Internal Candidates that meet the minimum qualifications will be interviewed and considered for the opening

All interested internal candidates must meet the minimum qualification for the job posted

To be considered for an internal job posting you must be in good standing with regards to your attendance and performance and been in your current position for a minimum of 90 days

FLSA:

Non- DOT/ Exempt

Department:

Quality

Job Title:

Safety Management System (SMS) and Quality Assurance (QA) Manager

Reports To:

Director of Quality and Compliance

DOT/ NON- DOT:

Non-DOT

Position Summary

The SMS & QA Manager develops and administers the Flightstar Safety Management System. This role will design, plan and coordinate with all departments the details of the Flightstar SMS in compliance with industry guidelines and Federal Regulations. In addition, this position will be responsible for the Quality Assurance Program, Internal Evaluation Program, technical library and SMS database used by the safety program.

Job Duties and Responsibilities

1

Assists in the development and implementation of a SMS in accordance with the guidance contained in Federal Aviation Administration (FAA) 14 CFR Part 5, Advisory Circular (AC) 120-92B and ICAO 9859.

2

Administrates, plans, and leads all risk working groups.

3

Assists in planning and administration of Safety Review Boards (SRB).

4

Manages relationships with representatives from all operational departments, regulatory authorities/governing bodies (FAA, ICAO, EASA, etc.) regarding the development and management of the Flightstar SMS.

5

Responsible for the research, analysis and development of hazard identification processes to enhance the Flightstar SMS.

6

Manages, develops and coordinates change management, risk assessments and safety analysis within the Flightstar SMS.

7

Develops, compiles and distributes analysis, trends and statistics based upon SMS data and makes recommendations with a data driven approach to safety.

8

Tracks safety recommendations, hazards, risks, findings, corrective actions, contributing factors, and root causes to ensure accuracy, reporting and follow-up as necessary.

9

Assists in event-specific investigations into all safety related aspects of company operations, including, but not limited to aircraft accidents, incident, irregular events, OSHA, etc.

10

Prepare monthly reports that detail the scope of each audit, audit findings, root causes, and corrective actions.

11

Responsible for the management and monitoring of the Just Culture program and its effectiveness.

12 Provides safety and SMS training to employees.

13

Managers the QA Auditors and the Technical Librarian

14

Oversees regulatory affairs pertaining to FAA Federal Aviation Regulations and various international civil aviation authorities.

15

Provide customer liaison during audits.

16

Primary FAA liaison and point of contact during FAA audits and visits.

17

Any other duties as assigned.

Key Interactions

Internal

Departments or Job Titles

Purpose

Senior Executives

Department Leaders

SME’s

External

Businesses or Organization

Purpose

Customers

MROH Corporate

FAA

Position Profile

Required

Desired

Level

Academic Qualifications

Bachelor’s degree in an Aviation or Safety discipline, Business Management, or related degree; three (3) or more years’ experience in aviation safety; or equivalent combination of education and experience.

x

Undergraduate

Languages

English, Spanish a plus

x

Advanced

Special Licenses

SMS Certification desired

x

Previous Experience

Must have knowledge of air carrier operations disciplines and administration.

x

Tools (technology, special equipment, etc.)

Position requires proficiency in Microsoft Office applications including Project, Visio and SharePoint. Strong working knowledge of database management is essential.

x

Advanced/ Expert

Skills

Proven experience in developing and facilitating training programs and presenting to both small and large audiences in various levels of leadership.

x

Strong knowledge of safety risk management and principles of project management.

x

Excellent reading and language comprehension

x

Exceptional oral and written communication skills

x

Strong knowledge of aviation safety principles, quality management fundamentals, and regulatory agencies and their function as related to air carrier operations (FAA, DOT, OSHA, EASA, etc.)

x

Similar roles