SAP Commerce Cloud Architect

Who We Are

Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world. The wisdom, knowledge and experience of Evora employees at implementing complex workforce management solutions is what sets us apart. We look for the best to hire and to keep. The attractive combination of high-value consulting services with a competitively priced remote development team has proven to be successful in projects worldwide. With a solid growth, currently 450+ Evorians are working in offices in India, US, Brazil, Germany, Austria and Spain. As a trusted partner for data-driven transformation, we help enterprise customers design, build, and operate modern data platforms, business intelligence solutions, and AI-powered applications across the Microsoft ecosystem. Our team of experienced consultants and engineers delivers end-to-end solutions spanning Microsoft Fabric, Azure Synapse Analytics, Azure Databricks, Power BI, Azure AI Foundry, and Power Platform. With a strong commitment to quality, innovation, and customer proximity, Evora (Connect) combines deep technical expertise with strategic advisory to empower organisations on their digital journey. Who We Are Looking For

The SAP Commerce Cloud Architect is the long-term technical lead and trusted partner for our customers. Starting from AMS engagements, the role acts as Single Point of Contact (SPOC) for multiple SAP Commerce Cloud customers, evaluates and resolves complex bugs as architect, and assesses and leads enhancement projects and change requests. Beyond technical excellence, the role builds and sustains long-term customer relationships across the portfolio.

• Act as SPOC for several customers, starting from their AMS engagements: primary contact for business and IT stakeholders, escalations, service reviews, and steering

committees

• Build and maintain long-term, trusted relationships with each customer; understand their business, roadmap, and pain points and proactively propose improvements.

• Analyze, assess, and resolve complex bugs and escalations (L3), including root cause analysis and sustainable fixes

• Assess and shape change requests and enhancements: solution options, effort estimation, risks, and impact; align scope and expectations with the respective customer.

• Lead enhancement and further development projects across customers end-to-end: planning, delivery, quality, and stakeholder communication

• Ensure architectural quality, performance, and SAP best practices across AMS and project work

• Lead and coordinate the distributed L2/L3 support and development team; ensure stability, monitoring, and SLA adherence
• Collaborate with DevOps, functional teams, and Evora account and delivery management
• Drive continuous service improvement and the smooth transition between AMS and project work

What You Bring

• 10-15 years in Java-based enterprise applications
• Strong hands-on experience with SAP Commerce Cloud (Hybris)
• Solid background in AMS / application support as well as in project delivery (enhancements, change requests)
• Proven architect experience: solution design, effort estimation, and analysis of complex issues
• Experience leading technical teams and/or projects
• Customer-facing experience as SPOC, trusted advisor, or similar, ideally for several customers in parallel: stakeholder management, workshops, service reviews
• Strong knowledge of:• Java, Spring, REST APIs
• SAP Commerce extensions, impex, order management
• Integrations with SAP ERP and third-party systems
• Headless / API-first commerce

• Experience with Agile / Scrum setups
• Strong problem-solving and analytical skills
• Excellent communicator in English, able to explain complex topics to technical and business audiences
• Ownership mindset, relationship-oriented, able to balance priorities across customers, proactive, and quality-focused

What We Offer

• High-Impact Work on Modern Data Platforms
• Thought Leadership & Personal Branding Opportunities
• Exposure to Pre-Sales & Client Strategy
• Continuous Learning & Microsoft Certifications
• Ownership & Architectural Autonomy
• Clear Career Progression Path
• Collaborative & Innovation-Driven Culture
• Competitive Compensation & Benefits

Why you would love to join us Our values – Collaboration, Commitment, Evolution, Entrepreneurship, Happiness, and TrustCompany culture - We value team cooperation and work together in integrated virtual teams to serve our customers. As a company, we are committed to sharing our success with our employees, both in the form of an exceptionally good company culture and through financial participation.Hybrid mode of working – Our Organization follows hybrid work culture where employees can work twice a week from their respective office space. Great place to work – We are proud to be certified and awarded multiple times as one of the best places to work for any individual.Buddy program – We have a buddy program included in our hiring process which gives an insight to the new joiner about the team, technology n culture before joining us to connect better.Growth and learning – Evora provide various platforms for upskilling in the form of sessions and training which helps an individual to enhance his/her skills. Udemy access provided by the company for upskilling.Benefits – Transportation, Lunch provided in the office, flexibility, Internet and mobile reimbursement, different hub locations, Insurance and many more.