Senior Salesforce Solution Architect
iSolved.AI United States
Technology, Information and Internet · 51-200 employees
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About the role
The lead Salesforce solution architect will oversee client engagements, manage user stories, and lead the iSolved delivery team. They are responsible for maintaining stakeholder relationships, defining capability roadmaps, and ensuring successful project delivery.
What they look for
Requirements
Candidates must have 8+ years of experience in Salesforce consulting with deep knowledge of Sales or Service Cloud. Strong executive presence and the ability to bridge the gap between high-level architecture and hands-on delivery are required.
Full description
At iSolved.AI, we partner with forward-thinking organizations to design, build, and scale modern digital solutions. Our teams work at the intersection of technology, strategy, and execution—solving complex problems and delivering real business impact for our clients.
We’re always looking for talented, driven professionals who thrive in collaborative environments, take ownership of their work, and are excited to grow alongside a fast-moving consultancy. If you’re passionate about building smart solutions and making a measurable difference, you may be a great fit for our team.
iSolved is looking for a senior Salesforce solution architect to join our team and lead one of our largest long-term client engagements. This is not a standard BA or PM seat. You’ll architect solutions, own the stories that deliver them, take on larger workstreams, and lead the iSolved team on the account.
We need someone who knows Salesforce inside and out, is comfortable switching between architecture and hands-on delivery, and has the confidence to shape where the client’s Salesforce capability goes next.
What you’ll do
- Act as the lead Salesforce solution architect for the account (functional, not technical)
- Write and manage user stories as a senior business analyst, from requirements through acceptance
- Support testing and UAT, making sure what ships matches what the business needs
- Own larger bodies of work end to end, partnering with the client’s internal project managers
- Oversee the iSolved team on the account and make sure everyone is set up to succeed
- Own the day-to-day relationship with client stakeholders and iSolved leadership
- Give a clear point of view on capability direction, roadmap, and priorities, and push back when needed
- Help with pursuits and solutioning for new work when it comes up
What we’re looking for
- Deep Salesforce platform knowledge across Sales Cloud and/or Service Cloud
- 8+ years in Salesforce consulting or delivery, with solution architect and senior BA experience
- Comfortable going from architecture discussions to writing and grooming stories in the same day
- Strong executive presence: articulate, confident, and credible in front of senior client stakeholders
- Not shy. You’ll need to hold your ground and voice opinions on direction
- Experience leading or overseeing a small delivery team
- Pre-sales or solutioning experience is a strong plus
Nice to have
- Salesforce Application Architect certification (a plus, not required)
- Salesforce Business Analyst, Admin, or Consultant certifications
- Supply chain, logistics, or financial services industry experience
- Background at a Salesforce consulting partner
Logistics
- Remote, US-based
If this role aligns with your experience and interests, we encourage you to apply. Our team carefully reviews every application, and if there’s a strong match, someone from iSolved.AI will be in touch to discuss next steps.
Even if you don’t meet every requirement, we still welcome your application—growth, curiosity, and problem-solving mindset matter to us. We appreciate your interest in iSolved.AI and look forward to learning more about you.
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