Data Governance Analyst

Please note - This role is being advertised as a 15 month FTC

In a nutshell

As a Data Governance Analyst you will be the Subject Matter Expert in how personal data is collected, held, processed and deleted through the data lifecycle. You will need to ensure that all documentation relating to data processes are kept up to date and accurate at all times. You will have a keen eye for detail and must be able to challenge stakeholders when information is unclear or incomplete. You must be confident to arrange and facilitate meetings as well as writing up detailed summaries and actions for the attendees. As a Data Governance Analyst you should also keep up to date with the GDPR and other relevant legislation relating to personal data and identify the implications and subsequent actions.

What you need to do

• Responsible to Chair Data Clinic, focusing on Nectar data. Review projects requests and establish what Data Governance processes need to be carried out

• Represent Data Governance in key meetings, including Data Clinic for projects involving Nectar data, GDPR Transition Programme as well as maintaining adherence to the current data policies.

• Update and maintain accurately all documentation for Data Clinic

• Review and approve the use of data across various business areas at Sainsbury’s Group, including key areas like access, security, transfer and retention

• Identify current shortfalls and define action plans to address issues with Nectar related projects, with support from the Business Data and Compliance Manager

• Maintain a full understanding of where data is used and held across the business and how changes to this will impact upstream and downhill systems as well as any third parties who process the data

• Work closely with the Data Protection Officer’s

• Assist Business users to investigate data issues, taking responsibility for driving additional investigation through to resolution. Support the Data Protection Officers in responding to data incidents and ensure data incidents are accurately documented

• Support the Business Data and Compliance Manager in shaping the Data Governance Clinic strategy

• Arrange and deliver Training sessions across Sainsbury’s Group for colleagues based across the Sainsburys Group

• Support stakeholders and colleagues across the business with any ad-hoc queries relating to data

• Update and report on Data KPIs on weekly / monthly basis.

• To be able to explain technical items in non-technical language to the business and vice versa. These include any risks that have been highlighted by the Information Security team

• Support the Cookie Compliance Manager with all Sainsbury’s Group websites and applications to ensure that they are cookie compliant and help maintain the registry where all cookie information is documented.

• Support with regular meeting with the CISO and DPO in the absence of the Cookie Compliance Manager

• Deputies in the absence of the Cookie Compliance Manager in the Retail Governance Forum to ensure store activities that use Customer, Colleague or Highly Sensitive Commercial data has been approved by Data Governance including, Market Research, Competition and QR Codes

• Keep abreast of changes to legislation and when changes do occur:

• Review, identify implications and take subsequent actions

• Inform the relevant Data Owners and stakeholders

• Work with the Central Data Governance Team to incorporate any changes into current and future data policies

What you need to know

• Typically educated to degree level

• Experience of working with IT and business enabled change in a complex multi stakeholder environment

• High level understanding of the current Data Protection Act and the GDPR

• Have experience in working in large organisations

What you need to show

• Have an inquisitive nature, being able to questions in a range of different ways

• The candidate will need to have a keen eye for detail and pay particular attention to inconsistencies or inaccuracies

• Be able to grasp concepts quickly

• Ability to influence stakeholders across the business at all levels

• Willingness to learn

• Manage stakeholder expectation

• Ability to have difficult conversations

• Strong verbal and written communication skills, and the ability to communicate effectively at all levels

• Self-motivated and organised and can manage time effectively

• Able to work under pressure and to deadlines, whilst maintaining very high levels of accuracy in particularly for data specifications and reporting

• Able to manage time and priorities appropriately

• Able to proactively identify areas of opportunity and talk these through with the Nectar Data Owner and other panel members

• Excellent level of relationship management skills with experience of engaging and involving non-technical teams in data stewardship and governance

• Positive attitude towards learning and development, demonstrated by a record of continuing professional development

What decisions I can make

• Agree processes and procedures relating to customer data across the business

• Approve or decline the use of customer data for low medium risk requests to the business

• Day to day management of Customer and Colleague Data Governance duties

• Recommending changes to existing process, procedures and policies where efficiencies can be made

• Approve or decline supplier in-store market research requests that have be requested

• Approve or decline requests where Customer data is being processed in store

Resources available to me

• Support from the Customer Data and Clinic Analyst

• Central Data Governance Team

• Information Security Team

Responsibilities

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes to feed the nation. The level of data, transactions and variety involved. Then you’ll realise this is a modern software engineering environment, because it has to be. We’ve made significant investment in the standards and principles that shape how we work. We iterate, learn, experiment and champion ways of working such as Agile, Scrum and XP. So you can look forward to exciting opportunities across everything from AI to reusable tech.

Qualifications

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).