Support NPI Engineer
Camtek Migdal HaEmek, North District, Israel
Semiconductors · 501-1,000 employees
5 h ago
Mid (2-5 yrs)
Full-time
Israel
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About the role
The Support NPI Engineer will manage on-site installation of new products at customer sites and provide technical support for global teams. They will also act as a bridge between R&D and the field, documenting product properties and training local teams on new modules.
What they look for
Mechanical Engineering
Electrical Engineering
Computer Engineering
Semiconductor Industry
Field Calibration
Technical Writing
Training
System Integration
Installation Engineering
Multidisciplinary Machines
Technical Support
Product Development
GUI Design
Customer Support
Hardware Troubleshooting
Requirements
Candidates must hold a BSc or Practical Engineer degree in Mechanical, Electrical, or Computer Engineering with at least two years of experience in the semiconductor industry. The role requires fluency in English and the willingness to travel abroad for up to 50% of the time.
Full description
New Product Introduction
- On site installation at Camtek Customer site of new products\modules released from Camtek
- Technical discussions with RND from CDR to release with focus on field calibration needs (service approach)
- Technical writing of the new products\modules to the field
- Training of Camtek local team worldwide on the new products.
- Communicating the requirements of customer needs to the R&D, include the onsite feedback.
- Defining product properties – Ease of use, GUI, improvements.
- Support the global territories technical teams.
- Writing documentation for support and training in English
- Support new and existing systems abroad.
Requirements
- BSc Degree or Practical Engineer in Mechanical Engineering /Electrical Engineering / Computer Engineering
- Two years’ experience (or more) as installation engineer/ Integration engineer / Support engineer/ Service engineer/ in the semiconductor industry on multidisciplinary machines.
- Willing to travel abroad when it will become relevant (50% travel)
- Working with various company interfaces – R&D, Manufacturing, field service teams.
- Fluent English (oral and written) – Must
