Product Manager – Agentic Modernization

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl is looking for a Lead Product Manager to own the vision, strategy, roadmap, and lifecycle of Kyndryl's platform for Agentic Modernization — the platform that enables enterprises to modernize applications, processes, and operations through AI agents and agentic workflows. This role bridges customer needs, business objectives, and AI technology capabilities to deliver a secure, scalable, and enterprise-grade platform for building, deploying, governing, and operating AI agents at scale. 

This is a senior, cross-functional leadership role. You will set the strategic direction for the platform, act as the primary liaison between the platform team and extended teams (solution engineering, client and account teams, partners, and delivery), and be accountable for the outcomes the platform enables across the modernization portfolio. 

What You Will Do 

• Define and execute the product vision, strategy, and roadmap for Kyndryl's Agentic Modernization platform. 

• Identify platform capabilities that accelerate the transformation of legacy business processes, applications, and workflows into AI-powered agentic experiences. 

• Gather and prioritize requirements from customers, developers, consultants, architects, delivery teams, and business stakeholders. 

• Collaborate with AI engineers, platform teams, UX designers, cloud architects, and modernization specialists to deliver platform capabilities and enhancements. 

• Own product backlogs, release planning, feature prioritization, and end-to-end lifecycle management. 

• Drive platform adoption by enabling the rapid creation, deployment, orchestration, monitoring, and governance of AI agents. 

• Establish and track success metrics, including modernization outcomes, platform adoption, agent deployment velocity, productivity gains, customer satisfaction, and business value realization. 

• Ensure enterprise-grade security, governance, compliance, and responsible AI practices are embedded throughout the platform lifecycle. 

• Serve as the primary liaison between the platform team and extended teams (solution engineering, client and account teams, partners, etc.), filtering and prioritizing incoming requests to the platform team. 

• Mentor and provide direction to junior product management resources supporting the platform. 

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Why Kyndryl:

We’re a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Experience

• Proven experience (typically 8+ years) in product management, with a track record of owning platform or product strategy end to end. 

• Demonstrated experience defining vision, strategy, and roadmaps for enterprise software or AI/platform products. 

• Strong stakeholder management skills, with experience acting as a liaison across engineering, delivery, client/account teams, and partners. 

• Experience prioritizing and balancing competing requirements across multiple stakeholder groups. 

• Strong grounding in AI/agentic technology concepts, including: 

• Agent orchestration, deployment, and governance 

• Responsible AI, security, and compliance practices 

• Excellent communication and executive presentation skills, including the ability to translate technical capabilities into business value. 

• Experience owning backlogs, release planning, and lifecycle management in an agile environment. 

• Understands the technology and the rapidly evolving AI market: 

• Knows what cloud providers, LLM providers, Broadcom, NVIDIA, and others are doing in the AI space 

• Can identify differentiated, scalable features the market needs 

• Can demonstrate the platform to cloud and LLM providers, internal executives, and clients 

• Can gather feedback, build and manage the roadmap, and work closely with Engineering to ensure delivery 

Preferred Skills and Experience 

• Experience with enterprise modernization initiatives spanning applications, cloud, mainframe, or network & edge domains. 

• Experience managing large, complex, multi-stakeholder platform programs at enterprise scale. 

• Background working with cross-functional AI, engineering, and consulting organizations. 

• Track record of driving platform adoption and measurable business outcomes. 

Travel Requirements 

This role requires a minimum of 25% travel to support client engagements, partner meetings, and cross-team collaboration across the modernization portfolio.

The compensation range for the position in the U.S. is - $143,640 to $273,000 based on a full-time schedule.  

Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California (San Francisco Bay Area):$172,440 to $327,600 

California (All Other):$158,040 to $300,360 

Colorado: $143,640 to $273,000 

Massachusetts$143,640 to $300,360 

New York City: $172,440 to $327,600 

Washington: $158,040 to $300,360 

Washington DC:$158,040 to $300,360 

      

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

Know Your Rights: Workplace Discrimination is Illegal                                                                                      

 Pay Transparency Nondiscrimination Provision 

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.