Technical Business Analyst

About Us

BAforHire.com is a specialist placement network within the Both& Group, connecting culturally aligned professionals with organisations that are committed to digital transformation. We exist to create lasting value for both the people we place and the businesses they join, through shared values, craft, and a genuine commitment to growth.

Our Client

We are working with a leading South African business that built their position in the market through deep expertise, authentic relationships, and an uncompromising standard of service. They are currently seeking a Technical Business Analyst to join their team.

This is a highly entrepreneurial environment. The business is growing, and with that growth comes a deliberate investment in the data and analytical capability that will sharpen how decisions get made across the organisation. This role sits at the centre of this growth.

This role aligns with someone that is excited by the opportunity to take ownership of their role, help drive digital transformation and have their contributions make a direct impact on the business.

Location:

The role can either based in Johannesburg or Cape Town.

Responsibilities

This role spans business analysis, technical configuration and optimisation, and data management. In practice, this means:

Business Analysis

• Mapping and documenting current-state operational processes across the business, identifying manual, repetitive, and error-prone workflows

• Designing and facilitating process improvement workshops with internal stakeholders, creating shared understanding from which change can be implemented

• Translating business problems into clear requirements and designing future-state processes that leverage automation and low-code tooling

Technical Configuration & Optimisation

• Evaluating, recommending, and configuring low-code and no-code digital tools to automate manual workflows

• Driving adoption of new tools and processes, ensuring the team understands the why before the how

• Ensuring operational standards and execution quality are consistently elevated through smarter, more automated ways of working

Data Management

• Writing and maintaining SQL queries to extract, structure, and analyse operational data

• Building dashboards and reporting structures that give the operations team and leadership real-time visibility into business performance

• Managing and structuring the organisation's growing data infrastructure so that operational activity translates into decisions, not just records

Requirements

1. Business analysis capability. Strong process mapping and requirements gathering skills, with the ability to identify improvement opportunities based on impact, frequency, and automation potential, and embed change sustainably.

2. SQL proficiency. Confident query writing and the ability to use data to generate meaningful insight. This is a core requirement for this role.

3. Technical configuration and optimisation. Comfortable configuring digital tools in an operational context, with a track record of automation and the ability to evaluate tools critically against a business need.

4. Data thinking. Solid ability to work with structured data and generate insight. Experience with BI tools or dashboard platforms such as Power BI or Tableau is a strong advantage. A genuine propensity to grow into a more data-oriented role over time.

5. Stakeholder engagement. Proven ability to manage relationships with senior stakeholders and balance competing priorities without losing trust on either side.

Background / Experience Requirements

• 4+ years in a business analysis, process improvement, or data-focused role

• A relevant degree in Engineering, Computer Science is preferred

• SQL experience is required

• Strong business construct awareness and an understanding of how operational businesses run day to day

• Experience with low-code or no-code platforms in an operational context is advantageous

• Project management experience is beneficial

Benefits

• A mandate to genuinely transform how a leading South African business operates, with executive support and real autonomy

• A role that grows with you. The data engineering and leadership dimension will expand significantly as the business matures digitally

• A high-trust, entrepreneurial environment that values authenticity, transparency, and continuous improvement

• Remuneration that reflects the seniority and strategic nature of the role